WispReviews of hellowisp.com

Edit: Adding to this. The comment from the company below says they want feedback but I've sent 2 messages and they haven't responded to me so they only like feedback when it makes them look like they care. ---- I have used Wisp multiple times and there has been an issue with each order, I will not be using this service again. I requested UTI medication early Sunday, July 7th. I got the standard email that I would hear from someone in less than 24 hours. I have used this service for UTI medication in the past so I was familiar with the process. By Monday night, no one had contacted me but I had been charged for the evaluation. I emailed customer service to say it had been over 36 hours, they responded apologizing and said I would hear from someone first thing in the morning. Tuesday around noon I reached out again and told them it was over 48 hours, I was told someone would reach out before the end of the day. I kept waiting and no one ever did. I emailed to cancel the request at night and got a response in less than an hour that the order was cancelled by the physician. When I asked why they couldn't get back to me, they just said sorry for the wait. I have still not gotten a refund for the $65 evaluation that didn't happen. I went to another company and got evaluated and got my prescription in less than 3 hours. I won't be back.

Hey I really appreciate it very much if you guys can send me some of your Free samples for a yeast infection 2 day pills because I have already done Used the yeast infection cream and it did not work at all so if you guys can help me with getting some free samples I really appreciate it a lot Thank you you guys will have to send it to my email account so ik what I need to do to get the free samples ok Thank you

Promised medication available in the same day - 48 hours later and nothing even after a confirmation. Very dodgy site .

I lost contact with the RN that was supposed to send a prescription for antibiotics for my UTI. Money was taken. Been 3 hours and my pharmacy has nothing. Last messaged with whips RN and it was set to send in. They took my money and I have no medicine!

I paid for a prescription I never received. Usually have excellent service but my pharmacy never received it and I have emailed and sent tickets and have yet to hear back…it’s been 3 weeks.

Always grateful for the good service, however as a subscriber I expected to have a 15.00 fee automatically deducted monthly. During my last encounter 90.00 was inadvertently deducted and only 45.00 was refunded. I sent an email on Friday and have not received a response as yet. My account is now overdrawn. Needless to say this last encounter was less than stellar, hence the 1 star review. Additionally, I would like some assistance to resolve the matter. Thank you

It has been 3 days since I paid, and the pharmacy is insistent they received no prescription for me. I have reached out twice to Wisp, and while their responses appear helpful, there are no actual results. I also have not received any shipping update for my topical. At this point, both prescription and topical are useless to me, and I'm pretty sure I have been scammed.

I was a customer for years with a quarterly subscription, they charged my card for the refill & THEN send a message saying that product was black listed & would not be coming. Okay, then why charge me for it? Getting in contact with customer service is difficult & they were sadly condescending & unhelpful. I may be contacting my bank to dispute the charge.