WispReviews of hellowisp.com

I've been waiting days for my medicine to be processed, after calling twice with no answer and then emailing 5 seperate times with no answers I'm beyond frustrated. I have heard nothing but good reviews and I however have received terrible service.

Make sure you pay attention to the negative reviews. I used Wisp many times in the past without issue (two-ish years ago). These guys are now just here to take your money. Which checks out since it looks like they are now backed by private equity. They will not prescribe even if you present with a very basic UTI, have no medical problems, and take no medications. Like other reviewers said, use GoodRX. Quick, easy, and you’ll actually talk to a real medical professional instead of being denied (and out your money) based off an online questionnaire, which I’m not convinced isn’t reviewed initially by AI. Caring about women’s health is just a marketing ploy, which is very unfortunate.

Place an order for 2 items. 1 for prescription and 1 they would mail in 3 to 5 days. Received the prescription, but for 3 months now they have said they are having delays. I asked for my money back on just the items they had not shipped but I had paid for. They refused and offer a 30% off my next order. Don’t trust this company!!! There are MANY other on the market offering better service that is supported.

I used wisp for years but they’ve gone downhill. Most recently, they took over 48 hours to send my prescription without contacting me about the delay. I asked to cancel my order but then I was charged almost immediately after that. I reached out to support again letting them know I didn’t need the prescription since they took so long but they said they could not refund me because my order was sent. This is suspicious business practice. While I understand it is a prescription so they don’t take returns, they should allow a refund when they fail to meet what their terms of service say they will do for their customers. I will never order here again and although I used to love wisp I would advise everyone go elsewhere now.

Had UTI prescription sent to closest pharmacy offered. Called for status when notified that prescription had been called in to be told it was not a pharmacy and to contact my provider. There’s no way to call Wisp so sent email. Sunday evening, dizzy and in pain, drove around city to find urgent care that could see me and fortunately was able to be seen and get prescription later that night, after hours of driving in an unsafe state. Dr concerned I was developing kidney infection, especially if I didn’t get meds that night. Pharmacies are closed as it was now close to 9 pm. Had to drive across town and beyond to the 24 pills.

This company pushes subscriptions so hard. They also do not send an email the day before like every other company to let you know they’ll be charging your card. They make it really difficult to cancel the subscription on your own online. Gross I’ve been in contact with customer service and they are no help. This company is very scammy.

I wish I could give half a star. I reached out to customer support and they were less than helpful. I felt they were condescending and lacked basic empathy. Save yourself time and your ego, don’t give them your business.

I was charged a lot of money for medications. I was not asked medical questions until after I paid (was not even aware of the questionnaire until after I paid) Then I was denied the medications. I was then told someone would get in touch in a few days. I did not get a refund.