WispReviews of hellowisp.com

Easy to use but medcation takes a while to be sent to pharmacy, specially for time sensitive meds that needs to be taken ASAP

Had my emails ignored now for a week or two about a subscription that should have never went through: bad communication, great medication, fast on providing meds, doctors respond promptly customer service NO. I am owed $90 bucks and still no response

Overall Wisp offers a great concept to telemedicine. But they have a few things that make it not great. They send you a notification before your next refill is shipped out, but do not confirm your information is up to date so I’ve had 2 refills sent to an old address and had to pay for them. When using the online portal on a mobile, it’s not user friendly at all. And when attempting to use the live chat option, the chat interface is absolutely terrible. It does not let you see what you write until after you send it or doesn’t let you read the last 2 or 3 messages sent by you or the agent. Awful system. If they care enough to invest in improving these things, it would make the experience so much better.

Great easy steps to be able to get approval for a medication however it has been a week and I haven’t received.

The company did warn about the pharmacy charging extra but they did not say that it was an extra fee !! so my total was about $85. $37.5 from wisp (with the 15% off) $45.99 from CVS without health insurance You pay separately, so beware!

It was easy to order meds, but I ended up having an allergic reaction. I messaged them and they said someone would respond within 24 hrs to help. It took them 48 hrs just for them to say “please stop the medication. Your health provider will reach out to your shortly” spoiler alert: no one else reached out it’s been weeks lol. I prefer Starfish they answer immediately and I don’t trust Wisp at all

Question it says take to 3x a day , is there specific hours we need to take it?

The process was seamless and the processing time was fast. I ordered while on vacation and all my prescriptions were not in so I couldn’t pick them up. Now it’s time for me to go back home and I feel like it was a waste because I still haven’t gotten my prescriptions and I’m not sure if I can transfer or even receive them at this point.