Treatment on your terms. Pick up your meds same-day at any local pharmacy, or choose free discreet delivery. Take Symptoms Quiz Shop Birth Control Shop BV Shop Yeast Infection Shop UTI Shop Cold Sores Shop Genital Herpes Online STI Consultation
Wisp (hellowisp.com) has 11,327 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
Also known as
hellowisp.com
Website
hellowisp.com
Category
Pharmacy & Medicine
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 23% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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This company cannot pay to remove reviews or change its score.
They sent in a 3 day rx for Bactrim for my UTI and…
They sent in a 3 day rx for Bactrim for my UTI and obviously it is starting to affect my kidneys. I would not use this website ever. They spend more time working to not help you than spending time to actually help you. Lazy and a joke. Don't waste your money
Response from WispJun 16, 2025
Hi there! We strive to deliver exceptional service, and take feedback seriously. To protect privacy, please contact us at [email protected] for further assistance.
BE
Bella
HelloWisp is NOT female driven
SEE UPDATE BELOW!
HelloWisp does not care about patient history and will make you beg for the right treatment.
Hellowisp claims to be a female focused company created to help women treat female problems through a teledoc style platform. For $65 you can set up a visit with a doc where you explain symptoms and they provide a prescription. I reached out for treatment and they prescribed a 3 day treatment for an issue that usually lasts 7-14 days. I have never been prescribed 3 days, it is always 7-10 days. So I reached out and asked why I was being rationed an antibiotic like a controlled substance and more than 24 hours and two messages later, they responded "We follow CDC Guidelines" and that's what you get.
Well, the CDC doesn't publish guidelines on this, they refer to the IDSA, and the IDSA specifically states that the MINIMUM treatment is 3 days but you should consider patient history, age and recurrent issues and treat up to 14 days if necessary.
So I replied the same, basically BEGGING them to listen to ME, the PATIENT, who KNOWS HER OWN BODY and I'm being treated like I've visited a tone deaf male doc who is patting me on the back saying "Its ok sweetheart, I know women's problems better than you" It's important to note, I'm a subscriber as well, so I pay $90 every three months PLUS $65 for a visit to be told factually inaccurate information about MY TREATMENT.
I do not recommend a company that claims to be FOR women while ignoring women's voices about THEIR OWN HEALTH.
UPDATE: After I informed them that the guidelines specifically require to review the patient's medical history and to treat up to 14 days, they refused. Then Cancelled my subscription. I informed them I'd be filing a complaint with the state based on their refusal to treat and to remove me from marketing emails and they JUST HAD TO TRY TO GET THE LAST WORD IN and sent a completely unnecessary email stating "Sorry for the inconvenience" Its not an inconvenience, its negligence. If you are a true medical practice and you're refusing to treat a patient based on the patient's medical history then its malpractice. And I'll be filing complaints with the state of California because based on the other reviews, I'm not the only one! I also ended up using Call On Doc for my issue. $15 for the consult and they called in the RIGHT treatment because they care.
Response from WispJun 12, 2025
Hi there!
We strive to deliver exceptional service and take feedback seriously. To protect your privacy, please contact us at [email protected] for further assistance.
AL
Allison
Plan B FAILED
Ordered plan B pill just in case condom broke while postpartum. Condom broke, took the pill. Pill failed. Now I'm a mom of 2 under 2. Just get the name brand.
Response from WispJun 10, 2025
Hi there!
We strive to deliver exceptional service and take feedback seriously. To protect your privacy, please contact us at [email protected] for further assistance.
MJ
Meg J.
Scam
I placed an order for Ella on May 29 expecting it to be ready fast—it’s literally an emergency after pill. It’s now been over a week and I never even got a single text or update. I had to chase someone down just to find out the doctor still hasn’t approved it.
This is beyond frustrating. How do you claim to deliver emergency medication in three hours or less, then not deliver at all—and still refuse to give a refund? I didn’t even get the medication when I actually needed it. This feels like a total scam.
I’ve already been emailing you guys so please don it tell me to email you! Please REFUND ME!!!
Response from WispJun 9, 2025
Hi there!
We strive to deliver exceptional service and take feedback seriously. To protect your privacy, please contact us at [email protected] for further assistance.
SH
Shelly
I have been waiting on my prescription…
I have been waiting on my prescription for almost 3 WEEKS now, this website really suck . I wouldn’t recommend buying any products here especially if you have to go get it at a pharmacy. They’re not reliable and very inconsistent with their customer service. Plus don’t get fool into thinking your weight loss medication is going to be $200 or 300 bucks by just paying the $99 to get your prescription. My prescription for zepbound came up to $1200 at the pharmacy and also I had to pay wisp 99. That isnt worth losing 10lbs. I think they buy their doctors of Temu
Response from WispJun 9, 2025
Hi there! We strive to deliver exceptional service, and take feedback seriously. To protect privacy, please contact us at [email protected] for further assistance.
TA
Tash
This cream does not work at all I do…
This cream does not work at all I do not recommend
Response from WispJun 8, 2025
Hi there!
We strive to deliver exceptional service and take feedback seriously. To protect your privacy, please contact us at [email protected] for further assistance.
JE
Jessica12
Avoid! Terrible company!!
Not only was I prescribed the wrong prescription at first, I was then unable to pick up the prescription due to an issue with wisp, I was also then denied a refund when no treatment or medication was received. Terrible company, go to a real doctor.
Update: I did contact you via your system and was told there was nothing you could do for me after I paid for everything and received nothing.
Response from WispJun 7, 2025
Hi there!
We strive to deliver exceptional service and take feedback seriously. To protect your privacy, please contact us at [email protected] for further assistance.
DQ
Deegs Q.
The website is very misleading..
The website is very misleading and not clear about how this is to work. When you pay online, this isn't for the medication it's for the doctor prescribing. You still have to pay full price at the pharmacy so what's the point?? I was unable to afford emergency contraceptive because of this misleading format. Not to mention, the pharmacy couldn't find my order for 2 days. They didn't even have my phone number on file, this seems like a very flawed process.. Let's hope I don't end up pregnant thanks to the lack of clarity.
Response from WispJun 4, 2025
Hi there!
We strive to deliver exceptional service and take feedback seriously. To protect your privacy, please contact us at [email protected] for further assistance.