WispReviews of hellowisp.com

I instantly cancelled my prescription and the company told me they can't refund my $100+ order because the provider had already "provided care". What poor service from a company claiming to help people.

This is a subscription and, I'm sorry to say it's not worth it if you have no insurance. I was naive and I thought what I had paid for was for the birth control but it turns out I have to pay $600 for 3 months worth of birth control. Make sure you read everything and that you have insurance before paying for subscription.

This was the worst experience. I can't get a hold of anyone in customer service. I don't know when my order is being shipped. This is terrible and nobody cares

After waiting 6 days for my prescription and sending multiple emails and messages through the patient portal I told them I was leaving a bad review and their response was they would prioritize the request and let me know when it was resolved. They are quick to process your payment and extremely slow to respond. I requested pharmacy pickup from one of their affiliated pharmacies on their website. However, that pharmacy has been closed for over a month. I tried to get my pharmacy to transfer the prescription but they cannot contact a closed pharmacy to transfer. I have emailed Wisp’s “helpless” desk several times over the past 6 days and they respond they are working on it, but nothing is done. At this point all I can do is leave negative reviews on every platform available to warn others they could be out a lot of money with no support - which I told them I will choose an additional website each day until they resolve!

Emergency contraception was advertised as one day delivery. Didn’t even ship till 4 days after placing order and didn’t get delivered for about a week. False advertisement and they wouldn’t give a refund.

I tried to cancel an order within one hour of placement (after finding the medication for 1/3 the price on Amazon). Due to the delay in customer service (having to wait for an email response, there is no phone or chat option) the order was processed and customer service informed me that they could not stop the shipment or refund. I was also informed that my auto-subscription was canceled. I had not signed up for an auto-subscription. Apparently there is absolutely no way to cancel an order with this company. Not great.

The mail delivery service sucks. Definitely took longer than 3-5 days. Took this route due to work schedule thinking it'd be more efficient. Still waiting for delivery.

I got an email that my prescription was ready later that day. When I went, it wasn't ready. I went again the next day and they still hadn't received the prescription. By the time they received one of two prescriptions it was already too late for me to take it and the other prescription wasn't ready until following day which was also to late to take. So basically it was pointless to order the medications.