WispReviews of hellowisp.com

My first experience with Wisp a year ago was 10/10, I got my UTI prescription filled by the following morning. Completely seamless. Now, my second experience was no bueno. I didn’t have a provider review my case within 24 hours and when I reached out to customer service for updates, I was told they were very busy. It’s a bummer, because I raved about this service and told my friends about it. I went to another online provider, was reviewed, approved and prescription sent and filled within 13 hours. My guess is the holidays caused some issues, but providing a service within the set timeline is so important with UTIs. I just hope this review helps improve the next Holiday season, so others don’t have this experience.

Sometimes I have good experiences. Sometimes they restart old prescriptions and charge your card random $45 charges. Be careful when you order.

I thought that the website was easy to utilize. The actual care took a lot longer than other virtual platforms I have used - Amazon, GoodRx and TreatmyUTI. My process was delayed because they needed a photo and my license - which they did not ask for at first but reached out later. I had a busy day at work, and I did not realize until later that they needed the items. It then ended up being awhile before I got information and my medication. It was also recommended I get two medications, but for some reason the consultant only gave me one. So, I ended up having to get the other one elsewhere. Finally, I thought the price was higher than others. There was one item that was either pill or cream form - and the cream was double the amount to get a prescription for. It was just an okay experience.

Fast service. My issue is the extreme lack of birth control options. There’s only one medication yall have. Not the best pill. Please provide more options. What works on others, doesn’t work on everyone. That’s my only complaint.

I paid for three months of birth control but it took over a week to get it filled at my pharmacy- then they told me I could only get one month. So not sure why I paid wisp for 3 months when my insurance won't even fill it- otherwise I would have had to pay another $400.

Did not do anything for me :( everyone is different so its worth a try but personally it did not help in any aspect

They offer lots of products and information. However, when the providers prescribe medication, they don’t seem to be aware or maybe they don’t care about the cost. I wish the pricing of medications with and without insurance was more transparent. Insurance companies are the devil and rarely pay for what people need, so it would be helpful if wisp was clear on the costs.

paid 90 to wisp... and that was with the black friday sale then still had to pay 60 at the pharmacy. TBH still cheaper than if i went with out insurance.