WispReviews of hellowisp.com

Both CVS and I tried to contact Wisp to confirm prescription information. No one at Wisp answered the phone or got back to us. I was charged for a product that I never received.

Wisp business model is a great idea, and generally can be a quicker way to get medications. However, if you need any assistance from customer support be prepared for the run around. I picked out a pharmacy from their list for pick up in my area. That wasn’t even a pharmacy I can pick up at. Had to message them to get a new pharmacy. They take all day to respond, like literally all day but then say “we will work on this and change your pharmacy asap” just to then never even call the pharmacy til after 10PM. When they closed. It took 5 hours and never got an update. How do you have the pharmacy info and said you’d do it immediately then here I am at 230PM the next day and still no idea when I’ll be able to get my prescriptions. I ordered these Thursday night. It’s Saturday afternoon. I could’ve just went to my PCP. The idea was it’s supposed to be fast to skip the visit to the doctors and head to the pharmacy but it has been anything but that.

You asked me a bunch of survey questions. I answered them. My answers indicated the problem was a very, very bad fishy odor. It was not the same symptoms I had when I had yeast infections in the past. Yet even after asking me all those questions and be answering, you still just sent me the yeast medicine. I took it, but it didn’t do any good at all.

First off so I ordered a timed prescription on a deadline. Had it sent to the nearest pharmacy that the company had up on their list. I go to the location to pick it up for the location to tell me they are just an urgent care and do not dispense pharmacy drugs. So i told the company about the issue and asked if they can send my Rx to another pharmacy. At first they said no that i had to call the pharmacy and have them transfer the Rx. I replied with them saying how is that even possible when i just said the location said they are just an urgent care. Than the company says oh well then give us the info to the new pharmacy and will send the Rx over. Already all that was fishy to me but i'm like whatever hopefully my issue can get fixed. I call into the new pharmacy to check if it was sent which it was but it wasn't ready for pickup for some reason. Anywho ended up not picking up the Rx bc it never was ready and the time frame i needed it by had expired. So then i requested a refund for it and they said no. DO NOT go to these people i don't even think they're legit. They take forever and their customer service sucks. They basically just scammed me out of about $40. Cause i didn't get what i needed and they made it difficult.

Im only giving a 1 star because I cant give zero. I didnt agree with the change of prescription due to inappropriateness for my unknown pregnancy status. I attempted 3 times to communicate with the nurse practioner about it with no response. By day 2 I reached out to customer service who assured me they would have the care team respond, that was over 3 days ago as well. No response. Theres medication at my pharmacy im not taking and im charged for this terrible experience for no reason. Not only should they refund me but they should reply and also stop sending me surveys..

No correspondence after medications were prescribed. I had extremely negative side effects to the antibiotics and nobody has responded to my messages in over 48 hours ETA- They responded to this review faster than they responded to my message regarding issues from the side effects of my meds. Nice!

I subscribed to the perimenopause subscription. When they first prescribed, the provider did the 0.025 mg patch 2x per week. I needed the dose upped and the next one did 0.05mg 1x a week. This patch is HUGE and keeps falling off and causing major irritation. I messaged numerous times and they suggested I spritz the area with Flonase and allow it to dry. I tried that and the patch fell off the same day. I have gone through three patches in less than two weeks and it should be 4 in a month. It is hard enough to get help for this condition but the lack of support is horrible. They would not refund my money because I picked up the prescription. I googled this patch and SO many people have had these issues. If their prescribers were well versed in this condition, the patch I was prescribed would be a last resort. Honestly the only thing worse than not being medicated during perimenopause is being on a rollercoaster of medication. Shame on them. They need to do better!

Already received a diagnosis and was denied an rx.