leatrice J.
Didn’t receive product can’t get refund smh
So the product I ordered didn’t make it to the right mailbox. I asked for a replacement and was told that I could get it sent to a pharmacy but with extra cost or resend it. I asked to resend and then after days of no tracking number I’m like what’s going on and they say I needed to fill out this paperwork that I already filled out from my original order. By this time I just want a refund because I don’t think I’m going to get my order. They said “ we are not allowed to recall it or reuse it, and therefore can’t issue a refund.”
Response from WispSep 25, 2025
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