WispReviews of hellowisp.com

Company takes way too long to respond to a prescription request. Website says within a hour. Reviews of receiving a response within a few hours is a lie. Messages go unanswered. No way to call customer service. It goes to voicemail.

Very unhelpful never got my product

You advertise same day pickup yet no one has answered the video consultation and I couldn’t schedule an appointment because my state isn’t listed. The response team takes over 24 hours to contact you when there is an issue. I’d rate this less than one star if I could.

Horrible. So I placed an order for Norethindrone Acetate Tablets and somehow it ordered zofran. I know I didn’t order zofran because during the process before checkout it asked me if I wanted to add zofran to my order and I clicked No. So I reached out asap and told them there was an issue and I’m not sure what happened. I got a response back they don’t do refunds so then someone called me back and said they sent it over to see if they would give me a refund but wasn’t sure since the prescription was already approved. Well a few hours later they shipped the prescription I will never purchase from this company again if a mistake that was made on their end can’t be fixed. I know for a fact I didn’t order zofran because as soon as I got onto the website the first page was as for the Norethindrone Acetate Table to delay your period. Maybe you should change your policy or something because it’s not fair that I paid for something I didn’t order and also have already had a prescription of this from my dr before so I could easily get it again

Had issues using their website - tried to upload ID and wouldn’t accept it and website does t let you do ANYTHING without that id. So extremely frustrating I emailed customer support to delete my account and information. Says they will get back to me within 1 business day…over a week later and no response after I replied with all the relevant info. Very unprofessional and now They have all my personal info. Google says this company has a class action lawsuit for sharing your personal info without your permission! Not surprising considering the trash customer service they provide.

If you’re a male, they’ll charge you more money for the same treatment as a female. They’re slow to join video consultations (the wait can be hours!), they are slow with orders and the process is cumbersome, especially if you’re a male looking for treatment. Look elsewhere!!

All I wanted was a birth control rx that I was currently taking and the doctor prescribed me a similar drug which even with their so called rx discount card was going to cost over 600 dollars without insurance. When I signed up for the plan I thought the fee was covering the cost of the drug. My original rx cost 9 dollars a month but they don't off that generic drug.

I would give you a zero if I could. I placed an order online for pickup and my local pharmacy and it’s been nearly 3 days and I have not been able to pick it up because pharmacy claims they were not sent the prescription. I requested a refund- I am traveling tonight and will have no need for it after then. Really bad customer service and horrible experience. Would not recommend to anyone.