WispReviews of hellowisp.com

Absolutely worst site to use they took my money then two days later told me to see a doctor wait 5-7 days for my money back WHAT A JOKE

Imagine telling customers they're lying about allergies after they asked you for a SPECIFIC birth control FOR A REASON.

Update from making the complaint after I contacted them over 10 times via email also via WISP chat and calling the wisp phone number I left a message and got a response within four hours, 415-209-5810 after I received this email I called my bank Thank you for reaching out and confirming your information. Due to the nature of our industry, once our medical team has evaluated your chart & sent in a prescription, we are not allowed to recall it and therefore can’t issue a refund. We can contact your local pharmacy to check on your prescription and will get back to you shortly with an update. Please feel free to reach out if you have any other concerns or questions. As I stated in the earlier comments, this is a company that will only respond if you keep paying for services even if they make a mistake and they made a mistake. They did not want to give me back my money. I did get the refund of $67.50 they said it will be credited back to my account in 3 to 5 business days as a one time exception however this is after they told me they will not be processing me a refund . I did thank them for reaching out to me however, I will not be dealing with this company any longer I still believe in what I stated that the medication is too generic that they have their own factory that they are making the medication in and that the medication will not work like your own pharmacies medication their medication is not good. I never received a the prescription from Wisp at the pharmacy. I did not receive the services that I paid for my pharmacy says the prescription is not there. They cannot find it in the system still.

They took too long to process my request and then every pharmacy was closed and I was out of town by the time it had even processed.

Wisp has horrible customer service. I had an online visit on Sunday. The prescription was sent over to Publix Pharmacy. The pharmacy contacted me about 2 hours later saying the doctor that wrote the prescription license is expired and the script is null and void. Contacted wisp through app... have yet to get this matter resolved.

On the front page, one to two hour prescription is promised. After you pay, it says it may be contacted up to 24 hours. Amazon telehealth is the way to go.

Advertise help within a few hours but that’s untrue. After 2 hours of my payment, I had yet to hear from a Dr. only after I message does one pop in. I’ve now approved my prescription over 3 hours ago and while they said a Dr would email me shortly about my prescription, it hasn’t been sent it and I’ve heard nothing. Amazon telehealth is the way to go - don’t waste your time!

Obviously if there was a NO STAR option I would choose that. I put in for a prescription for fluconazole last night. They took my payment even before rendering service. I’ve sat all day waiting on them to send this medication to the pharmacy. Sent a message to support because there isn’t an option to talk to customer support and was told I’m waiting in queue for a Dr to review this was 6 HOURS ago. It would have been quicker to just go to urgent care. DO NOT use this BS company for anything. They take your money BEFORE offering service AND you will sit and wait all day when they advertise QUICK solutions for your female problems. ANY women whose ever suffered from a yeast infection KNOWS they don’t want to wait a whole day for a prescription to relieve symptoms