WispReviews of hellowisp.com

I was getting charged again at the pharmacy, when I had paid online

They used to be good, but I don't know what happened to them and now it just feels like a scam. I placed the order for 1000 mg of a medication and in the past it was always 90 pills for a 90 day supply. So this time I ordered 1000 mg of the same medication and I ordered it for the 90 days but it did not say how many pills so I just assumed it has been the same as always.. well they decide to send it to me and when they send it to me, they tell me it's only 45 pills which makes the price jump up exponentially to $1.77 for a generic pill that normally would cost $.33 for a generic pill. When I told them it was wrong, nobody replied to me and then they still shipped it after I wrote to them and told them it was wrong that I did not order 45 pills and that I want the 90 day supply that I've always gotten in the past.. they spent three days arguing with me back-and-forth then they told me they'll send me another 45 pills after I requested it and told me they'll charge me another $20 which is absolutely ridiculous because I had already paid $1.77 per pill, but I had used their 25% off discount so that brought the price down a little bit but still off of the base price. It was coming out to way more than what a generic pill would be on the regular market. The doctor proceeded to argue with me about when my last order was, and when my current order was, and it made all types of assumptions, not realizing that I have a primary care physician and that I just use them when needed. Long story short, save your money and try to go to a regular doctor or maybe another website. I use call on doc as well and that website is very very good. This one is trash now and I'm sad to say that because I was a repeat customer, but never again. I also asked for a refund and they told me there's no refund so why would they ship my item if it was wrong in the first place then spend three days arguing with me then tell me they're not going to refund my money for something that I never even ordered when they don't tell you how many pills are in the order and then when they finally do tell you then they ship it without you knowing and then they told me I had to cut the pills in half which I never had to do in the past. Again the whole thing seems like a freaking Ponzi scheme to get your money and give you as little medication as possible. Absolutely horrible and what a difference in how they have acted in the past .. never again.

Would not recommend, terrible service

I bought a test from the company and according to the information on the company website, it is only to take 3 to 5 days for the results. I mailed my sample way over a week and a half ago and every time I contact customer service, they have no clue as to what's going on and I have asked for a refund several times and they just try to ask more questions about other information on the test.Instead of getting to the point and just of refunding my money. I had to go to a doctor and pay money out of pocket for that and they still have not refunded anything from wisp. This company is very disappointing as it seems they have no clue to what's going on,Nor are great for customer service.I would not recommend any of this to anybody as they are horrible. Even though they follow up with emails or respond at the bottom of this review there is no outcome as to your are out of luck no matter what!

Not a new customer, but placed an order 12/9, website states your order will be reviewed by a provider within 24 hours. 12/11, I reached out and was told my order was still waiting to be reviewed. It was finally approved 12/12. Wisp is meant to be about convience, and you do pay for that convenience. However with a timeline like this, I just paid a convenience fee for something that was far beyond convenient. There are many other sites like Wisp, try somewhere else.

Do not trust this service. I was charged and told I would have my prescription Monday and never received it. I reached out 3 times and never got a response. I call and get sent straight to a voicemail. They are terrible at communication. I will be disputing with my card company because this is ridiculous

PAID for a medication. Then got an email stating I needed a video consult so I tried to set that up and I got a message saying all of December is booked. I’ve tried to reach out to get a refund or see what I can do to no avail! So they took 65 dollars and that’s it . Can’t get my medication can’t get a refund! I crazy!

I never even received the prescription or any communication whatsoever from a doctor. I expect a refund and I won’t be using the website again, or recommending it to anyone! I was in pain for all of Saturday into Sunday.