Haley M.
Not 24/7 nor same day all lies dead end shameful
Not 24/7 service, just the ability to purchase 24/7. Not same day at all, delayed till who knows when. In this case, same day isn’t same day to the local pharmacy. Their number goes to voicemail all day with no call back. The online chat says 24-hour response. Their email for support wasn’t helpful and kept asking for the same info I was providing. Now, without the same day pharmacy as promised at checkout, I’d like to speak with someone who is a higher-up or actually a real person altogether. This is my first time using an online site such as this, and my review is this sad information - not a good start. This is why I’d rather buy local. I would like to make this right, so how do I reach someone? I fear a dead end will be met at every turn. update: youll only hear from them when u ask for a refund after waiting most of the day an the do close at 6 or 7 it’s for sure not24/7 Rey is the one who gave me the refund after send them a message about when you’ll hear so meaning there same day is true or NOT an it’s not this Isa perfect moment for why local is better an having a supportive healthcare system local is important if I could give them no stars I would they dont even need the one star. Most of the reviews are not accounts that are giving the5star needs to watch for fake accounts cause the service was horrible
Response from WispFeb 27, 2026
Hi there! We appreciate your feedback and are committed to providing safe and efficient prescription services. Our team works to process prescriptions promptly while maintaining accuracy. For more information on prescription timelines and processes, please check out our Help Center by searching “How does Wisp work”, or reach out to our support team at [email protected].



