WispReviews of hellowisp.com

I placed an order back in July and was told my order is out of stock. It's now been 2 months and I haven't received a refund, my product, an email or even a courtesy "eff you" pertaining to my order. Y'all took my money IMMEDIATELY tho. How very not surprising but disappointing. Update: wisp was able to get my prescription ready for me the same day that the customer service contacted me. I'm not sure if it was miscommunication on Walgreens end or what, but even right after Wisp said it was ready, Walgreens said it was out of stock... But, thankfully they were able to get everything taken care of. I was a little disappointed to learn that the $22 charge I incurred from wisp was just me paying them to tell a doctor I can have my prescription. Still had to pay an additional $50 at Walgreens. Probably won't use this again because of how long the process took [I ordered at the end of June 2022] and how difficult it was to just get one tablet. $70 for one tablet? Quite the convenience charge :/ But great customer service once made aware of the issues I'll update to 3 stars from 1

I was so happy to find Wisp when I was out of town and needed a quick prescription filled. That part was easy and fast. But the rest of my order (which is supposed to update with tracking info in 24 hours) took 5 days to update, and I received it 9 days later, way too late after it was needed. I contacted customer service and they said they were looking into it, but never got back to me.

This review isn’t about wisp. Because I had a fast and easy experience ordering from this company. I will never recommend Ella to anyone. It 100% has side effects. I took the pill back in May and I had my period, which only lasted 4 days and it was light and a week after I’ve just been spotting. When it was time to get my period, it got a little heavier but I’ve been bleeding for a whole month. I finally made a doctor’s appointment because I don’t understand why I’ve been bleeding for so long.

Process was easy but the item still hasn't shipped in 2 weeks.

It helped with immediate relief but my infection still continued on. It was just less itchy.

Wisp is a great concept and is most definitely a convenient solution for many. However, If you need to get advice or discuss your choice prior to getting your prescription, this may not be the best service for you. I've used other telemedicine/virtual med services. With Wisp, I felt like I was just another prescription for my prescriber to write. When I submitted the order, I specifcally requested that the prescriber communicate with me prior to approving the prescription. This did not happen. I had to reach out after approval to discuss my choice and whether or not this was indeed the best option for me. Overall, the whole exchange felt like a brush off. If I ever need a prescription, but I am unsure of the right product, I definitely will not choose wisp.

So I'm torn with this review although I love the fact that I don't have to go to a clinic to get meds . Ive waited over a week 8 days and counting to be exact for my order to come in. Its getting a little ridiculous considering how much it costs. If your on a budget like I am there is not much wiggle room. Couldnt fund any discounts or code to help either.Everything else is great though

Convenient, yes. But I do feel like this process takes longer than it has with other apps of this sort. If I have a UTI, I don't want to wait 24 hours for a message back. And it takes a few days for meds to be sent out. I'll use it in a pinch, but prefer other services over this one.