Sara H.
Easy process
They sent what I needed quickly.

Treatment on your terms. Pick up your meds same-day at any local pharmacy, or choose free discreet delivery. Take Symptoms Quiz Shop Birth Control Shop BV Shop Yeast Infection Shop UTI Shop Cold Sores Shop Genital Herpes Online STI Consultation
Wisp (hellowisp.com) has 11,327 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Sara H.
They sent what I needed quickly.
DW
Fast shipping. Would have given 5 stars but the pricing isn’t great.
Response from WispAug 4, 2023
Hi there! Thanks a bunch for your feedback! We strive to provide a seamless experience from start to finish, and we're glad your order arrived quickly. Our pricing reflects the cost of offering an online consultation and prescription. We bundle the meds in the price if we're shipping from our pharmacy. We're constantly working to provide the best value for our services so please don't hesitate to reach out. We'll be happy to go over all other options to get treatment. Cheers, Wisp Patient Success Team
Jeanice
Everything was easy and convenient. Took a little longer than expected for a couple of items due to supply chain issues, but really impressed with the ease of obtaining what I needed. Very grateful to have this service available.
Stormie F.
With Oklahoma health insurance unraveling this was helpful, but I did have to pay premium price in my opinion. I purchased a plan b pill and 1 month of birth control for around $30 and then paid $30 at the pharmacy due to lack of insurance on my part. I also utilized an RX card to bring it down to the $30. But I am grateful for such an easy transaction.
Terian W.
i had a great experience ordering and receiving my birth control but i found out i react badly to some birth control due to the one i ordered (hormonal acne and made it flare up honestly it used to just be on my face bad and slightly on my back but my back flared up quite bad all across my back) i had some symptoms/side effects that made me have to stop using the birth control 1 month in. im very tolerant to my reactions to things as i am basically minorly allergic and reactive to everything( it sucks ) and i thought i could tough it out. the nethoreidone made me extremely nauseous and i vomited several times and made my gerd worse. my experience might not of been the best but i know others have had a great experience so dont let mine be a deterrent, just be aware that you might not react great and thats okay either tough it out and take some meds to help with the side effects or try something different. i wish everyone with the best of luck finding the right birth control for them<3
Response from WispJul 11, 2023
Thank you for your feedback! We strive to provide exceptional care to all patients.
Vivian C.
wisp is great as long as you don't need customer service. i ordered something and had it sent to my pharmacy. i waited over a day, and called my pharmacy to see if it was ready, only to be told that they never received anything for me. i did call the correct location, and they also stated that even *if* the prescription was sent to a different location, they would still be able to see it in their database system, however, they never saw anything for me. i contacted wisp, who said they'll call the pharmacy for an update and let me know. i waited several hours, never heard anything from wisp, and also called the pharmacy again, who never got any prescription sent over for me. i had to contact wisp and ask them to switch it over to mail, which they did, but if i knew that this would happen, i would've just had it shipped instead. i also messaged in the messaging portal on wisp with a medical question. it said i would get an answer within 3 hours, but after a few DAYS of not getting an answer, i clearly wasn't going to get one and just gave up. update 7/21: wisp contacted me, apologized, and made the situation right.
Response from WispJul 2, 2023
Thank you for your feedback! We strive to provide exceptional care to all patients.
Taylor W.
Their customer service is fantastic! I was pretty bummed that the OMG Cream wasn't something that worked for me (the peppermint was strong, but not painful, and blood flow was increased but sensitivity was diminished). I hope the cream works for you! But if it doesn't, their customer service will take care of you.
Patricia
They say there will be a small fee if you pick up from the pharmacy but a small fee isn’t $90 before any insurance. Many treatments require pharmacy pick-up. My issue is that they charged me 110 for a preventative, a treatment, and the probiotics but then I have to pay for the meds again at the pharmacy. A small fee would be whatever pick-up/filling charges a pharmacy has. Being up front would be saying your record review w/o video/telephone visit costs $xx.xx, each prescription costs $xx.xx. Not, listing cost of each individual prescription price then sending it to the pharmacy to be charged a second time. For pick-up I had to use the wisprx card. I paid an extra $41(started at 90) because their doctor does not participate in medicaid insurance. Update* Wisp has contacted me for insight as to the issue. They will be giving me a refund. They will be passing information along to be more up front on billings fees.
Response from WispJun 12, 2023
We strive to deliver exceptional service, and take feedback seriously. To protect privacy, please contact us at [email protected] for further assistance.