WispReviews of hellowisp.com

keep your money and schedule the doctor appointment. save yourself the time and effort of filling out the forms.

I am very disappointed in my services. I used it for my BV treatments. but, I don't get it constantly. They keep charging my account even though I wanted them to stop. Which is fine also. However, I came into a situation where I found out my ex boyfriend cheated on me and I was experiencing symptoms of and an STI. Since, I had two consults with a doctor, I decided to use it. They don't explain anything to you. They said they sent a request over to have me tested. twice to one email and once to another. I never received them, even after checking my spam folders as told to do so. Nothing, I had to go a whole other route using callondoc to get treated. Not worth the money you spend.

I have a UTI, but work overnights and wanted to find a faster, easier solution which allowed me to get my sleep, yet still cure my problem. The reviews were mostly good, the premise of discretion and quick care were perfect for my situation. So I decided to give it a try, lots of glowing reviews. After entering in my symptoms, the system chose two medications for nearly $70.00, so I paid it and it came out of my bank account right away. Though I was not happy with the 3-5 hour wait time they claimed, I figured that is the price for convenience. I got some sleep after taking the picture with my photo ID as requested. After sleeping and waiting over 7 hours, I never got an email or text that progress was made. I logged into Wisp, and was asked to resubmit my photo with my ID. I never got a message that there was an issue with the first picture I sent, either. But I took the time to make a better photo and made sure my license was legible, it took me 15 minutes to finally take a good picture. I was messaged by a "doctor" about an hour later (almost 9 hours at this point from when I made my order), saying that I need to go see a primary care physician and found that both medications the system picked for me were not approved with the same cut and paste excuse why. If I wanted to do that, I would have never used this "service" to begin with! My first and only experience with them, already my last! What is a doctor in person and a doctor online going to do different, I guess they have to be real first though? More seriously, taking money for something and not providing the service paid for by the costumer is theft, plain and simple. You stole money from me and failed to provide me with anything but empty promises and frustration, neither is something I requested or paid for! So now they tied up over $70.00 worth of MY money, I still have a UTI, and they are apparently fraudulent and useless. They say I will get my money back in 5-10 days. They always seem to be "trying to get in touch with you", yet they have your contact information on file when you sign up! The positive feedback for this place must be from fake accounts, I was skeptical of course, but now see that they are not helpful, or what they claim to be. They should only charge you after your medication is approved, not before. Do not use this service unless you want to leave yourself with the symptoms they claim to help with, your money tied up for no reason for 5-10 days, and utterly leaving you angry, frustrated, and confused how this is even allowed to happen! Complete waste of time and needs to be shut down before more people are victimized! Avoid, unless you like to have time and money wasted. Update: Now, they deleted my account and I cannot even access my account. They contacted me saying they want to fix this....there would have been no fix needed if they had not stole my money while failing to provide service and medication I paid for!

The DOB field during checkout was not user-friendly I was not going to scroll all the way back to my DOB, one month at a time

Apparently, if your issue doesn't go away fully with the first prescription, and you need a refill, then you need to go see a doctor in person. If I wanted to go see a doctor, I would've done it in the first place. Also, it's annoying that they charge you and then deny your refill, and now have to jump through hoops for a refund. Maybe a good idea would be to change your policy to only charge someone after the prescription has been approved???

Just started using Wisp. First script was sent to my local pharmacy within 12 hours-- that was great. So instead of seeing my doctor today, I decided to put in another request with Wisp for a med consult. You know how they promise that a doctor will respond within 24 hours, but typically in 3-5 hours? Well, at the 24 hour mark my pharmacy was close to closing so I contacted them...was told to wait a full business day...then got another email an hour or so later saying they were sorry, had prioritized my request and sent a note to the doctor, but still hours later...nothing...and the pharmacy is now closed. This means I'll have to wait until after work tomorrow to pick up my prescription, assuming they ever call it in. So frustrating, when I could have gotten it from my regular doc today but thought this was more convenient and quick. Boy was I wrong. Wisp, if you're reading this-- consistency and reliability is KEY in this business! If you don't have enough doctors to respond to med requests, you need to stop taking requests and hire more providers. It's not right to leave patients in the lurch like this! Delays in care like this cause people to get sicker and that is unacceptable. EDIT: After posting my review, Wisp sent me a canned message saying they've "been trying to get in touch" with me (baloney!) and to email them so they can help. But I've already emailed them three times today, and they keep emailing back saying they've sent a note to the doctor. Still no solution...

Subscriptions are for 3 months but only one month of medication. They provide scripted responses and are not helpful at all. Do yourself a favor and just go to your doctor.

Beware they actually asked me to change my review after not giving me the correct quantity and holding my prescription hostage until they get a good review. They charged me an additional 8$ to maybe get the full quantity for 3 months. Shady company and way more expensive than advertised.