Kate
Ridiculous and unhelpful customer service!
Company sent out more prescriptions than I wanted. They charged my card without permission for the extra prescription and refused to provide a refund for a product I did not ask for. Some how in their eyes, I am responsible for paying for the product even though I did not ask for it. I understand accidents happen, however, kind of funky of a company to not provide a refund for their mistake. I’m out of $38 and due to that, I will not longer be utilizing their service. On the other hand, the product did ship timely.
Response from WispMay 22, 2022
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