WispTreatment on your terms. Pick up your meds same-day at any local pharmacy, or choose free discreet delivery. Take Symptoms Quiz Shop Birth Control Shop BV Shop Yeast Infection Shop UTI Shop Cold Sores Shop Genital Herpes Online STI Consultation
Wisp (hellowisp.com) has 11,327 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listingShowing 1,178 reviews with 1 star · Clear filters
customer
They take your money and then don't send you the product and don't give you your money back.
Response from WispMay 14, 2026
Hi there! We appreciate feedback and are committed to transparent billing. Refunds are processed accurately and in a timely manner when applicable. For more information about refund policies and processes, please check out our Help Center by searching “What is your refund or return policy?”, or reach out to our support team at [email protected].
Ashley
I never received my order and now I don’t need it
Response from WispMay 13, 2026
Hi there! We appreciate your feedback. For general information, prescription processing and pickup timing at local pharmacies can vary based on factors such as pharmacy workflow, inventory, and staffing. Those seeking additional general information about pharmacy processing times can visit the Help Center and search for “When will my medication be ready?” or contact the support team at [email protected]
Jessica L.
Doctor didn’t even ask clarification or additional questions. They asked one question and than denied to write the prescription. Worst experience
Response from WispMay 13, 2026
Hi there! We appreciate feedback and are committed to providing safe and accessible services. In some cases, in-person evaluation may be recommended to support the best outcomes. For general information on how prescriptions and telehealth visits are handled, please check out our Help Center by searching “Will I be charged if not approved for treatment?”, or reach out to our support team at [email protected].
john M.
Tragic!. Let me do you a favor go to Amazon doctor. Better service. One time payment very cheap. Affordable medication. Wisp is a scam that what to charge you money left and right and the service is horrible.
Response from WispMay 12, 2026
Hi there! Thank you for your feedback. We’re always working to improve our services and provide clear information. For questions or more details, please visit our Help Center on our website or contact our support team at [email protected]
August
Whoever is reading my messages is not reading the previous messages, so I've paid $70 and it's been probably a week now, and I still don't have my medication. Looks like a different person is responding to messages every time. There's no consistency, and it's very disorganized.
Response from WispMay 11, 2026
Hi there! Thank you for your feedback. We’re always working to improve our services and provide clear information. For questions or more details, please visit our Help Center on our website or contact our support team at [email protected]
Tiffany
I don’t see a reason having to pay 40.00 for pills and 30 at the pharmacy.
Response from WispMay 10, 2026
Hi there. Additional fees, such as medication-related costs, apply for local pharmacy pick-up and are clearly noted during checkout. Consultation fees cover a clinical review by a licensed provider and, when appropriate, the issuance of a prescription. For more information, please check out our Help Center by searching “Is there an extra charge at my pharmacy?”, or reach out to our support team at [email protected].
Laurie
I contacted them for an antibiotic for a UTI. Initially they responded quickly but they prescribed me the 1 antibiotic that I specifically asked them not to. It was even a question on the intake form that they obviously don't even read. I asked them to prescribe something different and I am currently still waiting for someone to help me. It has been about 4 days now and no one will respond. I keep getting generic messages saying someone will be with me shortly, but no one ever does. This has been the worst experience. They took my money immediately, but are yet to provide any type of service.
Response from WispMay 10, 2026
Hi there! We appreciate feedback and work to provide timely guidance. Response times may vary depending on the type of consultation, as our priority is always to provide safe and thorough support. For urgent health concerns, please contact a local healthcare provider or emergency services. For more information on typical response timelines, please check out our Help Center by searching “When can I expect to hear from a clinician?”, or reach out to our support team at [email protected].
Alia D.
I placed an order on May 7th and it is now May 9th and I still do not have my prescription. I will lied to and told that it was submitted to my local pharmacy however when I called the pharmacy they had NO record of anything. I have been sending messages for 2 days and no one can give me an answer or seems to be taking this matter seriously. They claim same day medications however that is not the case here. I do not play about my health or my money. So at this point I will be filing a dispute with my credit card company for failure to delivery product in timeframe stated on the website and I will be filing a claim with the Better Business Bureau.
Response from WispMay 9, 2026
Hi there! We appreciate your feedback. For general information, prescription processing and pickup timing at local pharmacies can vary based on factors such as pharmacy workflow, inventory, and staffing. Those seeking additional general information about pharmacy processing times can visit the Help Center and search for “When will my medication be ready?” or contact the support team at [email protected]
