WispReviews of hellowisp.com

Anti biotic didn’t work and I ended up spending close to $80- just go to your local clinic.

You guys Keep taking money from my wife bank account it’s always 45$ even though she hasn’t bought anything only once , doesn’t give you guys the right to keep doing it

Update: Within a few hours after I posted my initial review (below), I was magically called and told my order had been approved and sent to the pharmacy. The person who called was not a Dr. I received a disingenuous "sorry" and was asked to remove my review!? It was a customer service rep so I don't believe that qualified as my so-called state required Dr. consult. No questions, no explanation. Did not ask if there was anything they could do to improve anything or correct the problem. This is why I am not removing my review. That would be dishonest and misleading. People need to see the good AND the bad in order to make the right decision when researching products. A company asking me to delete my honest review when they really did nothing to resolve the real issue or give an explanation doesn't sit well with me. Original review: I have been waiting for three days to get a response, let alone a script sent to my pharmacy for medication. After reading the website and the "rave" reviews, I thought I would give it a shot since it is right before the holidays and a schedule change at work so I cannot take time off for an appointment with my OBGYN until the new year. I have sent multiple correspondence to their support email and every time, I get a canned response that "it was moved to priority", "it is in your Dr.'s queue", "they will reach out shortly", "sometimes it can take up to 24hrs". Mind you, this was already well over 30 hrs. I have been getting this same response for THREE DAYS. They sure didn't drag their feet taking my money though. I have given them multiple chances to make this right only to keep getting the same copy/paste response. It's unprofessional and unethical to treat people like this who are in need of services by making them wait an unacceptable amount of time with discomfort that could have easily been taken care of quickly. Go to an Urgent Care or call your Dr. to see if maybe they will send in a RX before you resort to Wisp. Lesson learned the hard way.

I placed my order forty eight hours ago and it still has not shipped. The email received from them upon purchase clearly says: “How does my order get delivered? A doctor will review your information within 3-4 hours and send your prescription to our pharmacy, who will pack up your order and ship it out the same day. You’ll receive a tracking link once your order has shipped.” 48 hours and counting does not equal same day shipping. The online administration response is useless - they keep giving a canned response of “our lead times for packages to be received is 3-5 days”. I’m not complaining about a shipped package that hasn’t been received. I’m complaining about a package that has not even shipped yet despite “same day shipping” being advertised in multiple spots of their website. Overall - I wouldn’t use Wisp again. I’ll go back to Lemonaid health. Update: I was contacted by customer service only after I left a review. My prior three attempts to get help via the message system all fell flat - so take that for what it’s worth. The agent who assisted me, Rhea, sent my prescription to the pharmacy 48 hours after it was supposed to ship & offered a $32 credit for the trouble. I still had to pay a co-pay and my original prescription shipped today - a total of 96 hours after I ordered it for same day shipping. The explanation given was: “ We are continuing to experience unprecedented demand for some of our products and services. As a result, we’re experiencing delays with our meds.” My problem with this is you can STILL, as of the time of this review, place an order for same-day shipping, despite there being not enough medication in stock at their pharmacy. Not everyone is physically capable of going to the pharmacy at will - people have disabilities, physical mobility issues, etc., and an unexpected trip is not always feasible - nor is it acceptable for the provider to leave a customer waiting uncomfortably an additional 96 hours because they cannot provide service timely. The solution is simple - if you’re over-ordered don’t offer same day shipping. Simple way to avoid problems and give consumers transparency. While I appreciate the help this was my absolute worst experience with telehealth and I will go back to my old provider.

I filled out my questionnaire and the doctor denied me due to medical history which I have no medical history. Told me to go to a in-person care physician appointment when all I needed was to delay my menstrual while on vacation. Vacation is now ruined and I’m now out of $40

zero stars. the website offers "same day" service, and it is now the fifth and final day i can take the emergency contraception and i still don't have the pill. i reached out to staff and they advised me "this prescription is out of stock at most pharmacies right now". why was i not advised of this? i could have made a back up plan. i put my trust in Wisp to prevent an unplanned pregnancy, and now i am extremely worried. this is not something to take lightly. tip to wisp: maybe don't false advertise, and maybe make your customers aware if there is a shortage issue????!!!!! not to mention the website interface is horrible/ineffective. the whole website needs a TON of work. i cannot believe i paid for this service.

Received meds with no meds in them.

This website is not a legit way to get TRUE medical advice with medication. I don’t have insurance so I was looking for a cheap way to get an antibiotic. Long story short, this website charges $39 for a consultation, but they only prescribe what they don’t sell on the site. Which means, if you need something they sell prepare to pay $65+ for it because the doctor won’t prescribe it for you. Don’t get caught up in this scam. Now let’s see how long it takes for me to get a refund 🙄