Treatment on your terms. Pick up your meds same-day at any local pharmacy, or choose free discreet delivery. Take Symptoms Quiz Shop Birth Control Shop BV Shop Yeast Infection Shop UTI Shop Cold Sores Shop Genital Herpes Online STI Consultation
Wisp (hellowisp.com) has 11,327 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
Also known as
hellowisp.com
Website
hellowisp.com
Category
Pharmacy & Medicine
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 23% of reviews.
Latest
Most recent review: October 2026.
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Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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I have a UTI which I have had before so I know all I need is my antibiotics and I paid $65 thinking I was going to get my antibiotics sent to my Pharmacy and they told me no I needed to go see a doctor. I'm a single mom going through a divorce and my soon to be ex husband took away our health insurance and left me and my daughter with nothing and I've been sick with the UTI and have missed work so therefore losing that $65 was a lot for me and I will never use Wisp and I will tell everyone I know never to use with that they are simply ripping you off to get money and doing nothing to help you.
Response from WispJan 25, 2023
Hi there!
We strive to deliver exceptional service, and take feedback seriously. To protect your privacy, please contact us at [email protected] for further assistance.
MJ
Mary J.
Their website is crap and won't let me…
Their website is crap and won't let me update anything
Response from WispJan 20, 2023
Hi there!
We strive to deliver exceptional service, and take feedback seriously. To protect your privacy, please contact us at [email protected] for further assistance.
JU
Julie
Started off great, but took a turn for the worst.
I used to think so very highly of this company and used to recommend them to all my friends but I’m pretty appalled at how things have changed. When I first signed up, I was getting my prescriptions sent straight to my door every three months for $15, and was more than happy to have found something that makes it so easy and affordable to get what I need without having to put much thought or effort in, but when one of my packages went missing, everything took a complete turn. I contacted the team to let them know my package had not shown up, to which I was told, there was in error in the system and I was not supposed to be receiving my medication for the price I was paying, and if I wanted to continue having it sent via mail, I would have to pay more than 3x what I was originally paying, or could have it sent to a pharmacy to pick up in person, so naturally, I chose the latter. Unfortunately, the pharmacy I had on file is not at all close to where I live (I moved since first signing up) and I could not find any way to change it, so I had to call in to change locations, not a big deal, but a bit frustrating. Once at the pharmacy, I was expected to pay over $200 for my prescription since I don’t have insurance, and the discount card provided by wisp only brought the cost down $5. I declined taking the prescription and will now be moving on to another online provider. I’m absolutely shocked and heartbroken at how things turned out after having such a positive experience for nearly two years with wisp, but I would not recommend them at all after this fiasco.
Response from WispJan 16, 2023
Hi there!
We strive to deliver exceptional service, and take feedback seriously. To protect your privacy, please contact us at [email protected] for further assistance.
KB
Kim B.
I cancelled my subscription just days…
I cancelled my subscription just days after I signed up.havent received a refund or the product I paid for.No emails or anything.I believe this is a bogus company.Beware.
Response from WispJan 15, 2023
Hi there!
We strive to deliver exceptional service, and take feedback seriously. To protect your privacy, please contact us at [email protected] for further assistance.
AE
A. E.
Scream Cream: All Hype; Extra Charges
Number one: They charged me for two bottles.
Number two: I only received one bottle.
Number three: Unfortunately, it did not work.
Number four: When I log into account, it forces me to fill out form.
Number four: How do I return and get a refund?!?
Response from WispJan 14, 2023
Hi there!
We strive to deliver exceptional service, and take feedback seriously. To protect your privacy, please contact us at [email protected] for further assistance.
CD
Christina Della N.
My experience was absolutely terrible
My experience was absolutely terrible! First, I signed up for a one time consultation for a bladder infection. They never spoke with me, just sent me some online forms to fill out. They then said I was too complicated to be prescribed medication. Well...ok.
After that they blasted me with tons of advertising emails. The last one I got was one to support art for abortion! I am a practicing Catholic and I am pro-life. I get it that everyone has their views in our country, but to send me an email to support a healthcare program that promotes abortion without me knowing it in advance was so disturbing to me. I help women that have trauma from abortions and see the pain and suffering it can cause. I hope that anyone that has similar values as me will be aware of their stance about abortion and then you can make your decisions to use them accordingly. I know I will NEVER use them again and I am very unhappy to have received such an email.
Response from WispJan 7, 2023
Hi there!
We strive to deliver exceptional service, and take feedback seriously. To protect your privacy, please contact us at [email protected] for further assistance.
HS
Hailey S.
I haven’t even received my prescriptions
I haven’t even received my prescriptions
Response from WispJan 6, 2023
Hi there!
We strive to deliver exceptional service, and take feedback seriously. To protect your privacy, please contact us at [email protected] for further assistance.
MA
Mylene A.
Incredibly pointless and a waste of…
Incredibly pointless and a waste of money.
Response from WispJan 4, 2023
Hi there!
We strive to deliver exceptional service, and take feedback seriously. To protect your privacy, please contact us at [email protected] for further assistance.