WispReviews of hellowisp.com

ABSOLUTELY awful company. Paid $90+ for Wispcare and got prescribed an antibiotic I've never been on, had an allergic reaction to that medication, messaged the medical team (the prescribing doctor stated in the initial message AND I QUOTE: "If you have any medical questions, please respond directly to this message and someone from our Care Team will get back to you within 3 hours") detailed information and photos of my reaction (very bad hives) and sent MANY updates of the reaction getting worse despite taking OTC Benadryl (a total of 5 updates in that message thread) AS WELL as starting a new URGENT consult with the medical team. It has since been almost 24 hours from the initial time I reached out about the allergic reaction and still have yet to hear from a medical professional. I will be seeking care from a local Urgent Care first thing in the morning. I have also reached out to the company's 'customer support' over 7 times throughout the course of this fiasco and keep getting the same generic 'we've reached out to the doctors to respond to your consult' response. Thank goodness this wasn't a life-threatening emergency. This situation is literally patient abandonment. Do better. Update (3-15): Still, have received no care from my 'urgent' wispcare visit (paid) or even a response acknowledging they received my messages, photos, and medical forms. I took a survey sent by their customer service department explaining my experience and they were very quick to CANCEL my appointment/account without asking or telling me they were doing so. I just get sent several emails about the cancelation of my account but no response from customer service (or the medical team) and no refund.

The OMG cream was a huge waste of money! It did absolutely nothing. There’s no way it was prescription strength. Cheaper OTC stimulating cream works better. So disappointing!

I would leave 0 stars if possible. They say they provide treatment for UTIs and other infections but that has never been my experience. They are quick to take your money but then deny any treatment. Maybe this platform would work for getting birth control but anything other than that they are going to tell you to see someone in-person. Don't waste your time and money on this company.

I don't understand how this company has such a high rating. I took a questionaire and was charged $65.00 for UTI antibiotics immediately after the questionaire. 3 hours later, I got a message from a doctor saying that they cannot prescribe antibiotics to me because of an answer I wrote in the questionaire. I will be refunded in 5-10 days. SERIOUSLY? It took them 2 seconds to charge me and now I need to wait 5-10 days for my money back? I highly recommend lemonaid health if you need a prescription. They charged me $25 for a doctor visit, and the best part of it is.. they didn't charge me until the doctor confirmed that they can help me! Immediately after my questionaire on lemonaid, I got a message saying that based on my answers a lemonaid doctor is most likely able to help me. For a fraction of the cost that Wisp charged me. Another thing I did not like about Wisp is that they kept trying to upsell me during my interview. Even tried to sell me lube?? Hello! I have a UTI! I don't want to have intercourse right now.

They take your money before deciding if you get the prescription or not then when they decide you don’t get the prescription you have to wait at least a week for the refund so you’re just out of money that could be used to get the medicine you need.

Terrible experience beginning to end. Firstly they dosage doesn't match the prescription I've had for over 20 years now. Second they only sent me ONE dose... I paid the same amount for 5 pills that I could have paid 30 for at any pharmacy. I wasn't refunded for the false advertising, don't give this company your money.

I was looking for prescription EC (Ella) and received it. However, the pricing on Wisp’s site was obscure to the point of being misleading. I was not happy to have no idea what I was going to pay, and to find out the hard way that this was not my best option. This company strikes me as exploiting the unjust limits on women’s access to reproductive health —why should you need a prescription for emergency contraception anyway? much less to be paying an unknown amount for something so fundamental — so its girl-power branding really rubs me the wrong way. I wrote all this in a review of ‘my experience’ that Wisp solicited over email a few days after my purchase. (I never review anything, but was in this case so unimpressed that I decided to submit a one.) I entered the review was into a Google form, and submitted it — never to be seen again. I contacted Wisp’s customer service to ask where the review I’d just been asked to write would be posted, and received the following reply: “ Thanks for writing in! Your Trustpilot review should be posted publicly anytime soon :)” Needless to say, my negative review never appeared here or, as far as I can tell, anywhere else. What a bunch of creeps. Miss me with this BS next time. I will not deal with this company again.

The pharmacy said the prescribing doctor was not found in their systems, so they did not fill my prescription