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Wisp (hellowisp.com) has 11,327 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
Also known as
hellowisp.com
Website
hellowisp.com
Category
Pharmacy & Medicine
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 23% of reviews.
Latest
Most recent review: October 2026.
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Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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The entire process stalled and I had to request a refund. A doctor was supposed to call me to verify, but instead the customer support gave me the run-around for weeks. I was promised several times that a doctor would call and my Rx would be called in within hours. It never happened. I understand delays can happen, but to be continually lied to about the status was pretty infuriating, especially when the money had already come out of my bank account. I still don’t actually have the refund yet. Disappointing to say the least.
Response from WispJul 8, 2023
Hi there! We strive to deliver exceptional service, and take feedback seriously. To protect privacy, please contact us at [email protected] for further assistance.
LU
Luna
Took over a month to ship
Took over a month to ship. Doesn’t work. You might as well buy something menthol, there is not enough “medicine” or active ingredients in this cream to do anything. I only learned this after paying an insane price and waiting forever to get it.
It’s basically a scam. Feels like any “mint” tingly rub. Like a plumping lip gloss.
Overpriced. Scam. I feel totally conned on this one. It just doesn’t do anything that actually works or has any effect beyond a tingle that wears off within 10 minutes.
--------------- Reply to response ---------------
LOL The reply from wisp totally ignores the fact that when I ordered it said my items would be shipped within two days - and were not shipped out for a month. Nice way to ignore and just wash over that fact.
Instead they focus on the fact that the product didn't work. It didn't work because its a scam with such a tiny amount of active ingredients that you have to literally TWIST arms to get an answer about - its almost nil and nowhere NEAR worth the price.
I just love how the canned response literally says nothing. If I could drop this review to ZERO stars, I would. Once they have your money on this scam item, they ignore ANY request for help, they ignore any complaints, and make excuse after excuse about delays and the products not being of quality.
---- As yet ANOTHER update - they posted here to LOOK like they were reviewing my issue or following up, and they did nothing. I heard NOTHING but what was posted here. So, let that tell you about the customer service.
The products are modern day snake oil. They have very little effective ingredients, and they just want your money. RUN away, don't walk.
Response from WispJul 8, 2023
Hi there! We strive to deliver exceptional service, and take feedback seriously. To protect privacy, please contact us at [email protected] for further assistance.
JA
Jamie
I am truly regretting buying this pill…
I am truly regretting buying this pill norethindrone. First, i already had purchased it and went to pick up the medicine Monday. The same day my period arrived. Therefore, I was extremely sad because I spent all this money to get these pills just to get my period the day I finally received it. Second, I sent the doctor a message asking if the pill would make my period a little light since it’s extremely heavy. She said people have had history of having light periods due to this. Therefore, I took the medicine the day I had to go to the airport so I could have a chill plane ride. The pill didn’t do anything for the most part. I experienced my period fully. However, i only took the pills for airport day and day before. After I stopped taking the pills, my period was soooooo heavy. It’s never been this heavy before and I was experiencing all of this during my trip. I almost cried. My period didn’t stop either y’all I have been bleeding for 12 days going on 13 days straight. If I could go back in time I would have never started these pills at all. It didn’t stop my period, I still experienced it. It made my bleeding even heavier than it’s ever been and I have been bleeding nonstop. Please take my advice and don’t use these pills. Just experience your period normally. These pills will mess you up and the company will have a nerve to tell you they can’t give you a refund even if you request one two days later of your purchase. I’m thinking about making a TikTok and letting everyone know to avoid these pills if they can. I’m extremely sad and I won’t stop bleeding.
Response from WispJul 8, 2023
Hi there! We strive to deliver exceptional service, and take feedback seriously. To protect privacy, please contact us at [email protected] for further assistance.
BJ
Betty J.
I hate those damn commercials
I hate those damn commercials. How about something tasteful instead of this crap you put out
TC
Teresa C.
Today was a BIG disappointment
Today was a BIG disappointment. I figured they're all Doctors. I will just Ask if they Might be able to help with my ear infection. He says, fill out consult request. Then the Next day, a message at 10 AM. Doc says try antihistamines. Every jerk on Earth KNOWS antihistamines have no pain relieving properties. They stop SNEEZING!! Then he asks what a doctor Usually gives me. Then I was Ignored ALL day. I sent a message to support. Got some long winded drivel about going to My doctor. If My doctor was an option, why am I asking Them to help? If they had said in first place, it's not our service plan, or if the doc had even been Honest, in instead of Ignoring me ALL day, til pharmacy is closed, I would feel different. It wasn't rocket science. I have been getting ear infections since I was a kid. So now after four days, my pain has quadrupled, I'm basically Deaf in one ear, and I'm so dizzy, I have no idea how I would even Get to a clinic. Another night of no sleep, and I usually work 12 hours. Last time the wisp MD couldn't help, my consult fee was refunded. I asked if I'm getting refund, no reply. I'm done. Putting this ugliness on the network for sure!! PS Heard back several hours later. Refund in two weeks. The "limits of telehealth" speech was funny, cuz almost all our HMO appointments are phone consult. And that's how my last ear infection RX was. But they sort of skipped over the MD, cuz I was SCREAMING into the phone every time the pain hit. Ear infections are brutal.
Response from WispJun 29, 2023
Hi there! We strive to deliver exceptional service, and take feedback seriously. To protect privacy, please contact us at [email protected] for further assistance.
LE
Lexi
I’ve used wisp before in the past and…
I’ve used wisp before in the past and had no problems until today. I have a bad uti and I don’t have time to go to the doctors office so ofc I decided to use wisp. Take the symptom test and it tells me I have a uti. Get to payment and now waiting just for the doc to say I need to go in person for treatment?!?! What the heck? I already payed . Will I get my money back? I sent the doc a message… no response. I emailed the support team . No response. All I needed was my treatment not this nonsense. Very disappointed
Response from WispJun 25, 2023
Hi there! We strive to deliver exceptional service, and take feedback seriously. To protect privacy, please contact us at [email protected] for further assistance.
MI
Michele
Meds took over 10 days to be delivered to the post office, not my door
Wisp promises to deliver meds to your door in 3-5 days. In my experience I waited a week and had to contact them to reorder my meds. The meds then got delivered to the post office instead of my door on a Friday and were closed for the weekend. I then asked for them to be delivered to my pharmacy at which point they informed me I'd likely have to pay another copay. When I asked to be reimbursed for this, they refused. Not helpful, and not as advertised. I'm sure there are other service out there and I'd use them instead!
Response from WispJun 24, 2023
Hi there! We strive to deliver exceptional service, and take feedback seriously. To protect privacy, please contact us at [email protected] for further assistance.
PI
Pisce
Horrible
Horrible. Didn’t stop my period, just prolonged it. Bled heavily non stop for 8+ days when I usually only do for 3-4 days. Also they make you pay at the pharmacy on top of whatever you pay previously online. Would not recommend, would’ve been better off just dealing with my regular period
Response from WispJun 23, 2023
Hi there! We strive to deliver exceptional service, and take feedback seriously. To protect privacy, please contact us at [email protected] for further assistance.