WispReviews of hellowisp.com

So far I am not impressed with this company. The ordering process was great, but when I was told by the pharmacy that they did not have the meds in stock, the challenges have started. 1) The fact that they do not have customer care number to call and you only communicate by chat that takes an hour or longer to get a response back is tough. 2) 3 hours later I get a message asking where would I like to have my rx called in and I give them the pharmacy info. No response back until 1.5 later ( after 8pm) 3. Next morning I get another message saying rx has-been called in. I ask if I would have to pay again since I already paid the first time and the response was " unfortunately prices are different and I may have to pay a couple pay ro the pharmacy. So I don't know where my first payment is. This is BS. The site really does not explain the full process it leads you to believe that the amount you are paying is covering the rx and not the doctor ( of which I did not speak to one ).

I was told my insurance wouldn't cover my prescription. Used the wisp discount card and saved a whole 50 cents on a $50 prescription

I’ve been ignored and neglected since placing my order. I haven’t received ANY confirmation or responses from a doctor or customer care only when I reached out to figure out why I haven’t gotten a confirmation. They told me they’ll put me in the doctors queue so I waited 3 days and NOTHING. I NEED these birth control pills and this site IS NOT RELIABLE!!! I’m so upset and frustrated with this website they don’t care about you at all. Why does it take more than 3 days for a doctor to confirm my pills just so I can get them??! It feels like they just sit on their butts all day.

Not as quick as advertised. I put in an order on October 1 and ended up having to cancel it by end of day on October 4 cause I wasn’t getting a response from the provider for a required telehealth visit. They called me once on October 3 and I was unable to answer due to being in a work meeting. I messaged them after my meeting and all they said is a provider will reach out to me shortly. They do not provide a time frame of when to expect a call. This was very frustrating considering my job involves dealing with being on the phone at all hours of the day so it was extremely hard to properly do my job because I didn’t want to miss a call from the provider. I ended up canceling the order because going to an urgent care would have been less time consuming than this experience. Would not recommend especially if you live in a state that requires telehealth visits. I hope in the future they give a time frame of when providers will call so you’re not waiting all day for it.

Company never sent out order offered me $30 to change my previous review never received that or the order. They promised to send out a shipment after they failed to initial send prescription to the pharmacy. Please stay fair away from this company. I will be filing a dispute for fraud with this company NEVER AGAIN! Out of $120 that I don’t have to waste during this time! They don’t have a number you can call and they only send automated response email days later.

It’s been about 36 hours. I still haven’t been contacted except I did get a text message pushing me to pay again when I can clearly see in my account that I’ve already paid and I’m still just waiting for a consult. *update: I did email. Prior to posting a review. It’s now been over 48 hours and I’m still just waiting for a consult. Also I did receive a reply from support that let me know they are particularly busy and will get to me as soon as they can. AGAIN I WOULD LIKE TO REITERATE IF I HAD KNOWN PRIOR TO PAYMENT IT WOULD TAKE THIS LONG I WOUKD HAVE USED A DIFFERENT BUSINESS.

Has tried 3 times to send a prescription to my pharmacy and it has never been received. I even tried a different pharmacy. At this point I could have gone to the Dr. Completely defeats the point. Would not recommend.

I was never contacted by a provider and when I reached out to support for help they kept telling me medical information about someone in another state. I had to say I'm not that person more than once. Now I'm out of money and I still have to visit the doctors. Will not use this service again.