Dan P.
Absolutely unacceptable experience
Absolutely unacceptable experience. I ordered from Visp and received a package with the items missing. I paid for products that were simply not inside the shipment. I contacted Visp immediately and gave them the chance to fix it by either refunding me or resending the missing items. Instead, they stopped responding, refused to take responsibility, and left me with no solution. This is not how a serious company operates. Taking a customer’s money, failing to deliver the actual items, and then ignoring the issue is completely unacceptable. I should not have to fight for a refund or replacement for products I already paid for. Based on my experience, I strongly recommend avoiding Visp. Terrible customer service, no accountability, and no willingness to correct their mistake.
Response from WispJun 2, 2026
Hi there! Thank you for your feedback. We’re always working to improve our services and provide clear information. For questions or more details, please visit our Help Center on our website or contact our support team at [email protected]



