Treatment on your terms. Pick up your meds same-day at any local pharmacy, or choose free discreet delivery. Take Symptoms Quiz Shop Birth Control Shop BV Shop Yeast Infection Shop UTI Shop Cold Sores Shop Genital Herpes Online STI Consultation
Wisp (hellowisp.com) has 11,327 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
Also known as
hellowisp.com
Website
hellowisp.com
Category
Pharmacy & Medicine
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 23% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
I ordered Norethindrone Acetate to delay my period for a vacation and it made it come early instead. Waste of $40. I would have been better off letting it come naturally near the end instead of the very beginning of the trip.
Response from WispMar 22, 2024
Hi there!
We strive to deliver exceptional service, and take feedback seriously. To protect your privacy, please contact us at [email protected] for further assistance.
GI
Gina
Paid the money and told I would hear…
Paid the money and told I would hear back in 24 hours and never heard anything. Had to ask for refund because nothing was done.
Response from WispMar 21, 2024
Hi there!
We strive to deliver exceptional service, and take feedback seriously. To protect your privacy, please contact us at [email protected] for further assistance.
MB
M B.
Fraudulent and time consuming
Wisp has excellent digital marketing and the beginning of what could be a good onboarding process. But that is where the positives end.
Do not buy from Wisp. It is masquerading as a "fast" and "cheap" birth control service when really it is INCREDIBLY time consuming and not cheap at all. First, they fail to ask you the appropriate questions (and never even directly tell you what they need, e.g. blood pressure reading, by when) and there are anywhere from 3-5 different people messaging you (slowly) about the gap in information (due to their own poor process). Then, it turns out, the cost is 8X what they advertise AND 7X what they bill you.
First, they charge your credit card. Then, after the slow, frustrating exchange with umpteen people in their "secure messaging platform", they announce your order is ready. Well. Not ready for pickup. Ready for you to pay another 7X on top of what they billed you and you thought you'd signed up for.
Maybe I'm just special and got to have a super poor experience with them.
But, I doubt I'm special.
Buy elsewhere. Wisp is a fraud.
Updated: Wisp exchanged emails with me last night, responding to my request for EVIDENCE that they had stated anywhere in their ad/marketing content or during the payment process that I would be charged more than $15.
I am happy to share this content with Trustpilot. Wisp simply proves my point.
And, as all illegally operating companies do, instead of acknowledging the fraudulent behavior, they simply pretend I didn't call them out ....
I predict a class action suit or a bankruptcy in their future.
Response from WispMar 18, 2024
Hi there! We strive to deliver exceptional service, and take feedback seriously. To protect privacy, please contact us at [email protected] for further assistance.
ST
Steve
Way too long to ship
Took absolutely way too long to ship. What's the point of "skipping the waiting room" if I still have to wait 7+ days for the medication I need. The same-day pickup is only for certain medications, which they don't tell you at the time. Never bothering with them again.
Response from WispMar 14, 2024
Hi there! We strive to deliver exceptional service, and take feedback seriously. To protect privacy, please contact us at [email protected] for further assistance.
CG
Christopher G.
Check your bank statement.
I will not be using wisp or its care providers again!
There are more private professional options out there where you won't be charged twice for the same consultation like I was.
Response from WispMar 13, 2024
Hi there! We strive to deliver exceptional service, and take feedback seriously. To protect privacy, please contact us at [email protected] for further assistance.
AG
A G.
Disappointed: Paid Twice, did not receive
Asked and paid for a UTI scrip. They charged my account twice, totaling $130, and sent a scrip for another UTI med that I did not request. All of this was done without input from me. I completed the questionnaire, confirmed my STI status. Funds were debited twice and decisions were made without my input.
Very disappointed with Wisp today.
Response from WispMar 10, 2024
Hi there!
We strive to deliver exceptional service and take feedback seriously. To protect your privacy, please contact us at [email protected] for further assistance.
NA
Nae
Didn't receive medications
Didn't receive medications. My pharmacy said they never received anything from wisp. it was weird to me that last time they decided to ship my medications then this time they decided on their own to send to the pharmacy. All for the pharmacy to not receive anything
Response from WispMar 10, 2024
Hi there!
We strive to deliver exceptional service and take feedback seriously. To protect your privacy, please contact us at [email protected] for further assistance.
CT
Casey T.
If I could give wisp less than a 1star
If I could give wisp less than a 1star, I would. Falsely advertise that it would cost $22 for my prescription. When I got to the pharmacy, I was not aware there would be further charges and I was unable to pick up my prescription. Definitely wont recommend wisp to anyone!
Response from WispMar 10, 2024
Hi there!
We strive to deliver exceptional service and take feedback seriously. To protect your privacy, please contact us at [email protected] for further assistance.