David M.
I saved a lot of fees versus competition
I saved a lot of fees versus the competition but the AI usage has a lot to be desired and sometimes it took various attempts to get someone live to respond. In the end, it still was worth it.

At Tomo Mortgage, we believe the joy and promise of a new home should never be overshadowed by the hassle of buying one. That’s why we’re digitizing and automating much of the mortgage process to make it faster, easier, less expensive, and dare we say, more joyful while delivering a higher level of personalized service to home buyers. Check out our mortgage and refinance rates at tomo.com. NMLS #2059741. Equal Opportunity Lender.
Tomo Mortgage (hellotomo.com) has 311 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Investments & Wealth · NEW YORK, New York
Excellent

Investments & Wealth · New York, New York
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Investments & Wealth · Manhasset, New York
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Investments & Wealth · Greatneck, New York
Excellent
Showing 13 reviews with 4 stars · Clear filters
David M.
I saved a lot of fees versus the competition but the AI usage has a lot to be desired and sometimes it took various attempts to get someone live to respond. In the end, it still was worth it.
Arees
Tomo helped me find lenders that offered extended locks at competitive pricing and were very helpful throughout the process.
Marissa
Things with Tomo were great. The process was smooth and fast. Our only complaint was that Tomo switches the people we were working with several times through the process, which can be confusing.
Erin
Rate was great, initial contact and requests for information were clear and smooth. Communication broke down a bit when it was handed off to the application advisor.
Response from Tomo MortgageDec 7, 2021
Thank you for sharing your feedback. We're sorry to hear the communication hand-off didn't go smoothly. We'd love to hear more so we can learn from it and do better in the future. We'll reach out to you directly to learn more.
Ashley
Easy to work with, professional