TillReviews of hellotill.com

First of all there IS NO CUSTOMER SERVICE! Not only did they charge me 2x recently, but now, after making on time payments since I began using them, they randomly deactivated my account saying I didn't pay them in time for August rent payment. This is categorically FALSE and I have all the bank statements proving that I've paid till on time, EVERY TIME. so not only did they take my money, but they also did NOT pay my August 1st rent as agreed upon service. So they STOLE OVER $1200 from me AND deactivated my account under false pretences. These people are thieves and WILL be hearing from a lawyer if I don't get my money back or if my rent is not paid.

You still owee my money ....scammmmm. I paid on time for 3& 1/2 years on my daughter's apt .& after trying this scam I had paid again for the same month Till took & still has kept . .terrible co. No one to talk to .1403 SE pinewood tr.34952 you got my name .

I have paid my July rent payment to Hello Till and then they send out an email saying that my account will be closed at the end of June. Well I received a phone call from my Landlord saying am I going to pay my July rent. I told them that I did and I have proof of the payments taken out of my bank account to pay for July. I called and no one answers. I email and get a response back saying that they sent out an email stating that I would have to pay my July rent to the landlord. I want to know what and where is my money that I paid in June for July’s rent. It’s really bad when your landlord sends out notices to promote this company. They didn’t do their research.

I used TILL to help split up my rent payments. In January they offered a rental assistance, but NEVER said it had to be repaid back. I did not sign anything staying the rental assistance had to be repaid back. I had a slight issue with their account in March, but it got figured out. I paid the full amount of my July rent on June 18th. I received an email yesterday stating that Till is no longer working with my apartment complex and they will not be making July payments. So I emailed to ask if I will get a full refund for my July rent payment. I got an email back stated they were taking half of it to repay for the rental assistance they gave me back in January. I WAS NEVER TOLD THAT 1) They wouldn't be make July rent until the last minute and 2) that they would be taking back the rental assistance that they offered in January. This is sooo inconvenient as how am I going to come up with the other half of my rent.

HORRIBLE!! DO NOT USE!! I’ve called, email and NOTHING!! They messed up my account and now I owe my apartment $1035 for their mess up!!! THEY NEED TO BE SUED AND SEND REFUNDS TO EVERYONE WHO USED THEIR SERVICE!

No one will answer phone or return emails. There was a problem with my account from the start. Have been reaching out for over a week with no assistance.. Tried cancelling service still no response

Wanted to cancel my act after payment to community instead they canceled it between payments and never paid my community so basically got me for $566 and will not pick up phone or respond to emails.

Horrible customer service, I just had the worst experience and almost faced late fees and a poor payment record due to errors and lack of communication by Till on my rental payments. You pay their $10 fee per month just to have aggravation, not worth it and also never reported to credit bureaus as promised upon sign up. Worthless!