HelloTechReviews of hellotech.com

Set up appointment online. Gave credit card technician didn't show up. No communication. I had to call. They rescheduled for the next day. Guaranteed technician no-show again. Avoid this service at all costs. They shouldn't even be in business.

I would give this company zero stars, if it were an option. I bought a TV through Walmart, because while I was out of town, my cats accidentally killed my old one. I paid the extra money at time of purchase to have someone install my (previously purchased, but never used) full-motion mount, so that I wouldn't have any more cat-killed TVs in the future. Three times I provided my availability, and three times I got a text saying there was no tech available. So I called the company, who kept saying there *were* techs locally, but they didn't all have the skills to mount a TV. So I asked why they had offered the service at all. Then I was told, "there is a tech locally, about 91 miles away from you." For the piddling amount I paid, someone is supposed to drive 91 miles to mount my TV?! That is cruel, especially to the techs working for this company. And! When I called and expressed my frustration with the situation, the rep had the gall to tell me, "I'm sorry you feel that way." Unbelievable. I sincerely hope this company folds and takes these horrid, exploitative shareholders down with it.

I had an appointment on Sept. 8, 2026. A guy came out and installed UTube TV. He had such a heavy accent, we could barely understood him. He really didn't show us how to use the program. We paid for our 2nd TV to get serviced also, but the tech guy said it was too old to service. I had paid for both TVs to be serviced, so they need to reimburse me for the 2nd TV non service. I have contacted them several times, and they say I would get a call within 24-48 hours. Now it's Oct. 14, and I'm still waiting for that reimbursement! I'm sorry I ever used this company!

There were three technicians. One did the work, the other two did unsatisfactory work installing the fire and smoke alarm. They both fell triggering the alarm to the local fire department, one of the firemen ended up installing it. The recurring charges of $19.95 is a ripoff and these electricians who work in your house installing security systems is NOT BONDED. Be careful!

They are the WORST company to ever exist when it comes to anything tech related. They canceled my appointment after it was confirmed. And the same woman who always gets on the phone said “we just have to see if a tech is available we don’t really know” like what? They need to go out of business. And honestly I think it’s a bunch of scammers and not even a real company.

These guys should not be in business! They are horrible pieces of shit, and I can’t believe they are still in business and being recommended by Walmart! I paid for the original service of getting my thermostat installed that I bought from Walmart. It took him three weeks to reach out to me. They canceled three times, when the tech finally set up, he was three hours late, then when he left my AC unit didn’t work! I reached out to them multiple times and they canceled another 11 times on top of that! Who can cancel that many times that’ll be in business! Steer clear from these guys they are absolutely worthless and should not be in business and I can’t believe Walmart actually recommends them!

Never signed up for an annual membership now getting a notice in the form of a text message that the be charging my credit card in a handful of days… What a scam company unbelievable and wonder all the negative reviews… Will notify American Express in the morning not to allow charges to go through!

We were referred to these lazy overpaid hacks by Xfinity to install a modem. The excuse of a technician simply ran the cable through the garage and then laid the cable over the threshold of the interior door to the garage and plugged the modem in. He then left the modem sitting on the floor. BE FOREWARNED THERE'S ABSOLUTELY NOTHING "PROFESSIONAL" ABOUT THESE CLOWNS.