HelloTechReviews of hellotech.com

wish i knew before I paid for this service. In July i bought a TV From Walmart and included the wall mount installation. The TV was delivered. but then it went downhill from there. I received a text from a tech saying they would be there the next morning at 9am. Then i received another text the next day with no explanation that the call was canceled. when i called Hello Tech they said that there were no techs available for the install and would not have one anytime soon. I ask who was the tech who said he would be there. They could not explain. I called Walmart to ask for a refund for non service and was told Hello Tech would have to reimburse me. The calls went back and forth between the two for weeks. I finally got what i thought was a good answer only to find out that Hello tech said it would be 4 to 6 weeks to receive the refund starting from August 1st. From the reviews i just read i have little faith in that. Walmart needs to dump this company or face possible loss of a lot of good customers. I agree with the other customers they are a bunch of Crooks

This was my second time around with the same problems that I paid for. My services that I asked for were not completed by the first tech. Then I asked for a second tech, and the second tech didn't fix my problems. It was left up to me both times. I paid $158.00 dollars and got nothing.

On June 13th I ordered a TV from Walmart my mom and I accidentally added the TV wall mounting and 8 canceled it the same day and I was told that I would receive my money back in 1 to 2 weeks and then I was told that I will receive my money in 4 weeks and I haven't received my money back yet. What a bunch of crooks. On July 25th I finally got my money back. This company is very crooked

I signed up for an appointment to check my wi-fi. Then, less than 2 hours later I cancelled it because I solved the problem. They cancelled the appointment but still billed me $21.39. When I disputed that charge I was told too bad.

Paid to have a TV mounted. 3 Days in a row they set an appointment based on my availability and then cancelled the hour prior; on the third day the technician had the audacity not only to depart from their house (according to the app) 40 minutes after the appointment was supposed to start, but also to then claim it was "unserviceable" because it was a customer no-show. I was at my house the entire time sitting by the front door and cancelled plans to do so. These people are a complete and total waste of time and money.

They said they would send a technician to fix my computer. Then I got a message saying that could go d a tech to help me. They are charging me $20 monthly for service they refuse to provide. They are fraudulent.

I called and set up an appointment to have a security bulb camera installed. 1st appointment was changed and another set up. Tech called 45 minutes before the appointment to say he had a very important job to do and would come the next day and call 45 minutes before he showed up. I noticed on the appointment confirmation that the charge was total $139.32 - not the $99.00 as advertised on their website. Instead they listed at $129.00 - taxes "0" - total $139.32. DOES THAT ADD UP? They told me the price is actually $129.00 (couldn't explain why it wasn't the $99.00 they advertised it at. The $10.32 was for "safety and support fees" which they tried to tell me was insurance and support" . In the end they are a "BAIT & SWITCH" company, with the intent to push you into a membership, otherwise called future SUBSCRIPTION revenues. They wanted me to sign up for an annual membership of $149.00 "REMOTE" plan with $19.95 per month and a $69.95 in home fee. That comes out to $459.30. Nothing on their website is clear just like their support department twists things into picking your pocket. BEWARE AND STEER CLEAR.