HelloTechReviews of hellotech.com

We contracted with Hellotech to mount a TV. The order was taken wrong. They thought I had the parts to mount the sound bar. It has been two weeks and the job isn't done. After three frustrating, 30 minute phone calls and multiple emails, I found out they don't carry parts to mount sound bars. I am getting a refund for the work they couldn't do. Stay away from them.

Terrible! They cancelled and rescheduled my appointment 12 times!! Then when the item malfunctioned and I had to have it removed within a deadline in order to get a refund, they jerked me around some more! I then had to hire someone else and pay over $250, which HelloTech would not refund me for!! Stay far away from them!!

Dispatcher was abusive. Suggested that I go help technician with his car breakdown when I complained about the delay.

horrible experience. the hellotech tech took 15 minutes to determine that he couldn't fix our problem. we mistakenly forgot to cancel within their 30 day time frame, and now we are being billed every month for a year. customer service no help. it's a scam/rip off. DO NOT USE!

I called for a tech on Friday and asked for someone on Saturday between 9-1. When no one contacted me, I contacted them and was told they couldn't find a tech in my area. I expanded the time frame to 5 and tey said they would escalate the request, but at 3:32, they still do not have a tech. They advertise any where, anytime, but obviously they are understaffed and make promises they can't keep while continuing to take your membership fee.

This company is a scam, BEWARE!!!!!!! I scheduled an appointment. They charged my credit card immediately. They cancelled the appointment later, and for days kept telling me they are trying to find a technician. I am trying to get my money back that they stole from me on my credit card. Company is a money grabbing scam. Notice all the 1 star reviews. I hope they go out of business soon.

We requested that a Ring security system be installed, along with two cameras. Company sent out an incompetent technician who ended up having to leave midway through the job , saying he had to get to his other workplace. He did not finish installing the system, nor did he even start on the two cameras. Only one of the eight door sensors for the security system was correctly installed. The other sensors were either incorrectly installed or not installed at all. It's impossible to get ahold of anyone at the company. When I finally did get a response, they offered a 20% refund ($65.60) on the $328 job. Two cameras were not even touched ($229) and the $99 security system was not functional. So I paid $262.40 for nothing!!! I have filed a complaint with the Better Business Bureau. I'm stunned that this company has any decent reviews. They are scam artists who deserve to go out of business. The 1.11 star average rating from 122 people on BBB is a more accurate assessment of this company.

Virtually impossible to cancel this subscription. A scam.