Nora
My only disappointment is the fabric…
My only disappointment is the fabric that used. All in all, is all good. Thank you
Kpop store committed to providing our customers with top quality merchandise with faster shipping times without compromising customer service.
hellosouthkorea.com (hellosouthkorea.com) has 86 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Showing 9 reviews with 4 stars · Clear filters
Nora
My only disappointment is the fabric that used. All in all, is all good. Thank you
keizshah B.
good purchase. recieved the correct items
Ingrid H.
I ordered 2 items and only received one of them. Apparently since BREXIT - as with many companies - there are increased difficulties with cross border shipping (I live in Austria); they are working on it... Was disappointed and angry at first, but the customer service (shout out to Cynthia) was really great! Got the second part sent again and even two small gifts with it, which I was really happy about. The goods themselves were tiptop.
Upset C.
I received the remainder of my order today ahead of schedule. Thank you Hellosouthkorea for following up.
Response from hellosouthkorea.comSep 14, 2023
Hi Ceseli, we are very sorry that you feel dissatisfied with our service. I have reviewed this and saw that you sent us an email on 12.09.2023 at 21:27. We replied you on the 12.09.2023 at 22:13 to let you know that the missing items were shipped separately from our Los Angeles warehouse. Please could you check your junk folder for this email? We have resent it. Just in case you aren't receiving our emails, here is the tracking information for your outstanding order shipped on 8th September following your purchase on 7th September: https://tools.usps.com/go/TrackConfirmAction_input?qtc_tLabels1=9200190334102546678552
Rein C.
I'll buy more of these and start fashion store
Response from hellosouthkorea.comSep 24, 2021
Thank you - we're here for you and can also give you great wholesale prices with fast shipping to your customers. Just email us at [email protected]
Yasemin Rosie B.
South Korea's dress is really nice
Response from hellosouthkorea.comSep 24, 2021
Hi Yaesmin, we're glad you love your dress and hope you enjoy it!
Louise N.
Ordered earrings and a BTS ring, had ordered a Jimin ring before but when received it was too small, customer service took size of Jimin ring and sent my BTS one slightly bigger n it fits perfectly on my finger. Can't fault delivery time and anytime there has been a issue customer service couldn't be anymore helpful. Fab site to use
Response from hellosouthkorea.comMay 29, 2021
Thank you Louise, for your amazing review! It is always a pleasure to serve you. Also thank you for your repeated purchases and for trusting us enough to be open and honest about areas where we can improve. We promise to continue to work towards providing the best services to you!
Halimah K.
The product came exactly from image I saw, no faulty with the product and was very happy with it. The delivery was a little late due to COVID.