hellosouthkorea.comReviews of hellosouthkorea.com

Response from hellosouthkorea.comDec 11, 2024

I'm sorry that you were unable to contact us after your purchase. I can confirm that your purchase was received and there was a slight delay due to stock only being available in the UK. Your watch was shipped as scheduled (albeit from a different location) with an extra gift and tracked as delivered on November 4th https://tools.usps.com/go/TrackConfirmAction_input?qtc_tLabels1=RN867681611GB Again apologies for the inconvenience.

Response from hellosouthkorea.comApr 2, 2022

Hi Christa, apologies for the service you received. We had a technical difficulty which made our site (as with thousands of other sites inaccessible for a few hours) - this may have been when you tried. We have looked into this and it looks like this item was reshipped to you . Could you please confirm that you eventually received the item?

Response from hellosouthkorea.comJan 22, 2021

Thank you for your feedback, Renee. We are sorry to hear that this has happened to your Army watch as we work really hard to ensure that we provide great quality items in good time. It is a shame that we were not informed about this or offered the opportunity to resolve this issue. We are very easy to contact, and are constantly soliciting feedback because we are eager to learn from any mistakes that may happen as we know that we may not always get it right. We would have been more than happy to resolve this issue with you.