HelloMD has been a leading digital healthcare platform for medical cannabis patients since 2015. We provide easy, convenient access to medical marijuana doctors for medical cannabis recommendations, product and advice and more.If for any reason you are denied, you get your money back!
HelloMD (hellomd.com) has 11,102 customer reviews on Five Star Index, with an average rating of 4.9 out of 5.
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Showing 68 reviews with 3 stars · Clear filters
Constance M.
Physician could have introduced herself (the poor connection could have gotten in the way ). Since this is the first time I've used HelloMD, it would have been helpful to get information on what the remaining proccess would include(such as "you'll get an email; your card and letter will be forthcoming, etc.". The conversation ended abruptly. I should have asked these questions before hanging up.
Vollne K.
I had to insist that it was of high percentage of THC and lower percentage of CBE for cancer patients. She was confused as to the RSO percentages.
Mark B.
I felt he was very rushed ,I was on the video call about 5 minutes .Never really got my questions answered . I felt he was just qualifying and doing the paperwork required . I have real health issues and am not doing this to get high .After reading what techcrunch had to say ,I was disappointed with my experience.It took me most of the day to get to talk with a Dr .When I asked for my money back ,I was on a call in minutes .
Jack O.
had trouble with audio connection, doc was irritated, talked via phone and all was ok, thanks!
anon
Called me "hon", "doll", etc. repeatedly, jokingly asked me to send him a lock of hair and wouldn't proceed with the appointment until I replied (he wouldn't let me just laugh and move on). Very uncomfortable. Other than that the process was convenient.
Response from HelloMDJul 4, 2016
I am sorry you had this experience. We pride ourselves on the quality of our doctors, and we put a lot of effort into ensuring that we have the most professional, knowledgeable and kind doctors in the industry. That said, we are not involved in the private meetings between doctor and patient, and at the end of the day these doctors are independent professionals working for themselves. In response to your review, we have reinforced the need for these high standards with all of our doctors again. Thanks again for your candid feedback.
Edward G.
great experience easy going and informative
Response from HelloMDJun 26, 2016
Edward - if you had a great experience, is there a reason you gave us three stars (instead of five)? If this was done in error, I would really appreciate updating the review, as it drops our overall rating on Trustpilot, and so this is very important to us. Appreciate it. Mark
unknown
It was great and clear service, but the wait was longer than estimated and the doctor was new so it took him a while to enter info and get organized.
Paul in S.
I recommend that you not try to call on Sunday afternoon. They told me it would be a 20 minute wait, but it was more like 45. The doctor who helped me was quite curt and sure of herself, telling me that age was not a reason for my back spasms when everybody knows that age is the #1 contributing factor. But we got it done.