Klarity HealthReviews of helloklarity.com

Horrible experience. I needed medication I have been taking for 10 years. I usually saw my provider once a year. My healthcare provider retired. I thought this would be quicker as getting into another provider at the practice was a while. The first appointment I made with Klarity the provider sent me a message saying they were not available at the arranged time. Then Klarity charged me for a missed appointment fee (for an appointment I didn't have) of $150. They refused to reimburse putting blame on the provider, who also wouldn't reimburse. Second appointment I accidentally hit cancel then reached out and rebooked it immediately with the provider. Another $150 cancelation fee. The provider was going to charge me through headway $450 insurance rate or $200 out of pocket. I chose $200 out of pocket. Talked with the provider for 2 minutes. She told me I needed to see her 3 times before she could prescribe my medicine I'd been taking for 10 years without issue. So minimum $900 physician assistance fees to get a 2 minute meeting and a 30 day supply of medicine that cost me out of pocket $10 a pill. And I pay $10,000 a year for medical insurance. It took me a day on the phone trying to resolve this and its still not resolved. I went back to my old providers group. Complete scam.

Total Waste of Time—Providers Are Completely Unqualified for SWSD Rating: ⭐☆☆☆☆ I am beyond frustrated with my experience at Klarity.com. This platform is frequently recommended for treating Shift Work Sleep Disorder (SWSD), yet it was painfully clear from the moment the appointment started that my Nurse Practitioner had no idea what they were doing. An assessment for a specific medical condition requires a provider who actually understands the diagnostic criteria. My NP,Nicole Diaz didn't even know the basic questions to ask to assess for SWSD. I ended up feeling like I was the one educating the "professional" I paid to see. It is incredibly discouraging to seek help for a condition that impacts your daily life, only to be met with such a profound lack of clinical competence. Reasons to avoid this company: Incompetent Staff: They claim to specialize in certain areas but assign providers who lack the most basic knowledge of those conditions. Zero Value: I feel completely ripped off. I paid a premium for an "expert" consultation and received absolutely nothing of value in return. Poor Screening: If a company is going to market itself for specific disorders, they have a responsibility to ensure their practitioners are actually trained to treat them. Do not waste your money here. If you are looking for an actual medical assessment and professional guidance, look elsewhere. This site is a cash grab that prioritizes volume over patient care.

Total waste of money and a terrible patient experience. My provider charged $400 for a medication that costs $30 at any local pharmacy. To make matters worse, she was condescending about my budget while bragging about her own lifestyle. Avoid this place if you want transparent pricing and a doctor who actually respects patients. I tried to leave this in their site and nothing I said about Barbara Abigide was allowed. It was said to be inappropriate. So here we are. Posting on here to tell you not to use her

Dismissive doctor. Pushed ssri when I clearly stated I am not depressed. Gave me a 20 pill prescription. Waste of $150 . Do not use this company.

My provider didn't show up for the Zoom appointment, then further insulted me, talked over me, laughed and said "you can ask Klarity for a refund!" And hung up on me. Klarity has been less than helpful, and continuing to support their provider and not the customer who got robbed. I was skeptical of using a site like this and it's obvious I should have listened toy gut. My appointment was booked through Klarity, my payment was made through Klarity, alter they're trying to wash their hands and say they have no control or involvement. BULL.

Set the appointment, put in payment and completed the intake form. Provider never showed, and Klarity's help chat was useless. I will not be using them any further, unacceptable.

NOT INTERESTED IN HELPING ME. The provider was more interested in finding reasons not to help me, than to help me. I have terrible lifelong insomnia, I am traveling on business for the next month, and I know what medicine has worked for me for a long time. The provider would not prescribe me the prescription I needed. THIS WAS A TOTAL WASTE OF TIME AND MONEY. DO NOT USE KLARITY! YOU WILL BE DISAPPOINTED!

On 2/22/26, I set an appointment to talk to one of Klarity's providers, I chose LAURIE FOLEY because her profile came up on top and she seemed ok. The website states it charges a $10 deposit and the rest of the $39 will be charged after the appointment. That didn't happen, it charged me the full $49 from the date I set the appointment, which was 2/22/26, as you can see from the invoice. I moved on had the 15min session with LAURIE on 2/23/26, but all LAURIE FOLEY would mention is that she "HATES" insurance and doesn't like going through them, she prefers out of pocket payers and the $49 feel will occur again when I meet with her monthly, and that's how she makes her money, she said. I had set a plan with her to try the semiglutitide, Wegovy to go through my insurance, since they will cover it. She wasn't happy, but said she'll submit the prescription to the Pharmacy I had on file and she'll take care of the prior auth needed when it comes through. I called the pharmacy the next day 2/24, since Laurie said she would submit the Rx immediately, but still to this day, 3/6/26, she has not submitted anything to the Rx to start the insurance process. I messaged her on chat 3x and this week asked her to follow up, I received an email that she responded, but instead it showed she had deleted all of our messages in the chat, so that there was no papertrail of me reaching out to her. She is a scam, didn't have her camera on, charged me before the session was had, won't respond now and did not submit anything to my pharmacy. DO NOT USE THIS COMPANY, IT AND IT'S PROVIDERS ARE SCAMMERS & FRAUDULENT