Klarity HealthReviews of helloklarity.com

Had paid for several follow ups, with no connection due to poor design of patient logging in verse doctor notified patient. I am a very bay professional I run a giant steel and erection company. On both of my zoom visits I missed I was logged on ,refreshed, reset, etc and never no connection. I. Between constantly starting over with klarity instructions to log into zoom , by time that goes on email gets sent minutes after appointment, all of which that time I am logged in. Mind you each time I had stopped work for 15 minutes each missed visit , there was about 10,000 an hour resources sitting idle;ie two cranes (2,000hr ea) and many labor crews. All I want is to get my prescription every month, I don’t need increased just what has worked for me for months. I am fine paying 25 dollar monthly prescription fee as your website says, just don’t want to continue to pay 60 to not even get my prescription. Respectfully Joe gardner

I wanted to contact a doctor who could diagnose my ADHD (I have since been diagnosed elsewhere.) She told me I would need a diagnosis from a nuerologist from somewhere else before she would treat me otherwise. All I wanted was a diagnosis, it's the entire reason I decided to use Klarity. If I need a diagnosis elsewhere, why would I even use Klarity? I feel like I wasted my money.

Went to Klarity for adhd meds, I was diagnosed as a child and have had little issue up until now. The nurse practitioner KO was 18 minutes late, and asked 3-5 questions then came up with this whole plan of therapy and lab tests with medication I had already tried which didn’t work. There was no real effort to discuss anything and all treatments seemed predetermined. Even questioned my original diagnosis from a medical doctor who specializes in the field. Alluded to this was anxiety and we ended the call at the 8-9th minute mark. Klarity itself had no remorse, and didn’t offer any solutions. Additional my friends used them and got a great visit, so I know they can do better. The whole experience seemed more like a cash grab than actual care. It’s cheaper, easier, and faster for me to see a brick and mortar physician than to use this service.

Terrible diagnosis procedure, terrible customer service. First of all if you have more than one condition going on, you may not be able to get service at all. When filing a claim, my ticket was not processed for 3 months and was only processed because I sent 2 more claims. And the result of explaining my circumstance led to nothing. So I got zero results from them on any front.

This appears to be a scam. All over their website and FAQs it says that the initial visit is $149 and it covers the whole first month and prescription. You wouldn't be charged anything else until the follow up the next month. I paid the $149, talked to a nurse practitioner, he prescribed a medicine. When I picked it up I didn't count the pills so I didn't realize it was only for 2 weeks. Then the doc set up another appt in the same month and charged me $59 (prior to the appt date that I did not agree to) without my consent or permission. When I pointed out that I should have had 1 month of medication and shouldn't have to pay anything until the next month, the guy literally just blocked the chat and shut down my account! So my money was stolen, I'm left with no medication (you are not supposed to go off cold-turkey) and no medical care. This is theft, fraud and malpractice

After Klarity took my 150$ to start getting care, my provider messaged me and proceeded to tell me I would have to come into their office for care, use my health insurance and also would have to pay ANOTHER fee to start all over (after ONE appointment) with their specific practice. The provider cited that a state measure recently posted, somehow just days right after my first appointment. Their own practice was over 3 hours away from our home and defeated the purpose of getting remote care to solve an access to care problem. The service was costly for just the intro appointment. The cost to maintain the prescription is not the verbiage they push on their website. It is not the 20-30$ it says, instead I was told it was almost 80$ a month plus the cost of the prescription. Furthermore, I reached out to primary care doctor to ask about recent changes at the state level for any treatment I got and was told that they were totally unaware of anything changing except for if you're using a controlled substance or stimulant (which was NOT the medication class I was prescribed). Klarity is not the trusted resource for needed care you think it is. They have the same model as Done. First, which is now in hot water for overprescribing stimulants and controlled substrances. Will never recommend this company for care for any reason. And so far I am still out for the 150$ we pulled from our HSA for care that we likely won't get back even though their own provider changed the terms of my care immediately following starting with them.

I have been a client for two months. I have yet to be able to seamlessly schedule my regular 30 day follow up for refills and med management. This month I started emailing July 9th. I have emailed six times and have received NO answers via email, support ticket, or my client portal. I'll be out of meds in two days, it's Friday, and I'm pretty sure these folks are in the wind. Just ridiculous. Don't waste your time.