helixvm.comReviews of helixvm.com

DO NOT USE THIS FRAUDULENT COMPANY!!! They are still trying to bill me for an appointment I never had. It’s been an absolute nightmare. They can kiss my a$$ because they will not get one cent from me!

They charged my insurance $500 for nothing! No medications, no doctors visit, nothing. I field this as insurance fraud.

Helix violated consumer protection laws (so-called "No Surprise" laws) by not disclosing they were out of network with my insurer Cigna. I received notice from Cigna that a specific Helix doctor billed Cigna $1,000 for my "consultation" for medication. I know every provider inflates their charges knowing the insurer will pay a negotiated rate and it's Cigna job to challenge how much Helix should REALLY be allowed to charge. However, Cigna paid customary rate and sent me a warning that I could receive notice from Dr. X (Helix) that I owe a balance. Helix isn't going to bill me and I am never going to use them again. Just make sure you check with your own insurer to protect yourself before you fall prey to a very suspect organization.

Quick to take your $$ for a visit, but don't expect any help or communication after that. 28 hours after being given a prescription, it continues to show pending. No possible way to contact anyone. AI sends you to receptionist that is "busy helping other patients" always. Live chat? Nope. They are nonexistent after visit. So I paid $$$ for absolutely nothing. BEWARE!

i had a great experience today at helix today with the help of ms.Tammy , she was really nice and helpful and actually takes her job seriously and deserves employee of the year award ❤️

Tried to use their services. Their website is very difficult to navigate. I was finally able to submit my information. The appointment that was never fulfilled. It always said reviewing. Then all my info was gone. I feel I was scammed. This company does not follow up with their patients.

This is a scam. False advertising and please avoid this place. What they advertise and what they deliver are not the same.

My provider listened and helped. Been long time since doctor listened. Prescription were accurate at pharmacy no hassle.