Heliosfilter is listed under Cosmetics & Makeup.
Heliosfilter (heliosfilter.com) has 41 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Bri
I am absolutely OBSESSED with these filters. Not only have my skin and hair condition improved, but the pineal gland calcifying is now cleaned and removed from my body and life. If there’s something more important than the water we drink, it’s the water we shower with. My life feels SO much cleaner ❤️ this is a must in every household
Federica del G.
Customer service ignores you. I never received my filter! I placed my order almost 3 weeks ago! They don’t reply to your emails. Or, if they do, you have to wait for more than a couple of days for a follow up!!!! The few replies are vague and completely useless. Like “could you please contact the carrier?” ABSOLUTELY NO! I paid Helios not a random delivery carrier. That is literally the customer service job! Also, I explained that carrier flags the parcel as delivered but without proof of delivery picture. So contacting them from my side would be a waste of MY time!
jon J.
Horrible customer service. I tried to edit/cancel my subscription multiple times. It’s been over a month and still not canceled. They continue to try and bill for refills.
Kailee S.
very quick service and helpful
Alexa S.
I would not recommend this product nor company. I was not happy with the product and requested cancellation of my subscription - I have since been charged twice for subscriptions! They make it very difficult to contact anyone and impossible to cancel subscription - don't purchase from them!
Tia W.
One of my filters broke so I contacted support and it took a week and half to get a yes answer for them to resend me a new one. But once they did they sent me a new one!
susie K.
I couldn’t be happier with the difference Helios has made in my home. Since installing their water filter system, I’ve noticed a huge improvement in my skin. The water feels noticeably cleaner and softer, and my skin has been less dry and irritated than before. It’s amazing how much of a difference high-quality filtered water can make in everyday things like showering and washing your face. The whole process was smooth and professional, and the quality of the system really shows. If you’re someone who struggles with sensitive skin or just wants cleaner water in your home, I highly recommend Helios. It’s been a total game changer for me!
Kate G.
Customer service is horrible. They don't have a customer service phone number and I have sent multiple emails attempting to end my subscription because they charge $30+ per every two months just for the replacements. Scam. Buy one from amazon, they're cheaper and work better. DO NOT purchase the subscription. filter works fine enough but nothing special and probably not worth the price.
