HelimedsReviews of helimeds.com

There was a gap in my medication delivery if about 5 weeks. Initially told that I would have to start completely over. Also this medication can be obtained on other platforms for $99.00per month which is significantly lower cost.

the medication itself is fine and i am seeing the scale move. my only minor issue was that shipping was delayed for a couple of days. support team is top-notch though and answered my questions instantly, but the fedex delay itself was a bit annoying.

UPDATE: I am adjusting my original review because HeliMeds did ultimately resolve the issue. I want to be fair when a company makes an effort to correct a bad experience, and in this case, they did. After several weeks of back-and-forth, HeliMeds ultimately refunded me for the medication I received that arrived extremely hot. I appreciate that they eventually listened to my concerns and made the situation right financially. That said, I do still believe this took far longer than it should have. The concerns I raised in my first or second email were the same concerns I was still trying to get addressed weeks later. I shouldn't have had to repeatedly explain the condition the medication arrived in, my previous experience with their medication, or why I was concerned about a nearly $900 shipment arriving at over 117°F. Customer service isn't just about the final resolution. It's also about how a customer is treated while trying to get there, and I do think there is room for improvement in that area. However, they did ultimately come through and refund me, and I believe that deserves to be reflected in my review. While the process was frustrating and unnecessarily drawn out, I appreciate that HeliMeds eventually resolved the situation. For that reason, I am adjusting my original review accordingly.

the compound works and I've lost 9 lbs. taking off one star just because the ice packs were completely melted by the time fedex dropped it off. vial was still fine though, but they should probably add more ice for southern states.

All in all the medication is legitmate. The only problem is that it was sent via Fedex and therefore arrived two days later than planned, which means it was no longer temperature controlled and the ice packs had melted.

The medication has come everything great accept that i was told my prices wouldn't change, but the 2nd order went up by $300 I was not expecting that, after being told prices would not change,I didn't want to start over as most companies/doctors make you do.

The thing that was really strange was that my month 4, week 1 had fewer units than month 3, week 4.

Was able to text or leave an e mail for answers. However, I basically lost no weight during the first month..was very disappointed and a waste of $. Decided to try another month with a higher dosage..hopefully it is better