cheri
You have a terrible product.
You have a terrible product. It caused me terrible gastrointestinal problems, many visits to different doctors and multiple medications to get me “unclogged”, it took over a month to get me regulated. CAM

At Helimeds, we're committed to transforming wellness journeys through individualized attention. Our tech-forward approach pairs you with specialized healthcare experts focused on your weight management success. Every practitioner in our network holds state licensure and deep expertise in weight management, delivering custom care solutions at a budget-friendly monthly rate. We craft personalized, holistic strategies tailored to your specific health profile, empowering you to achieve your best self both inside and out. With our responsive support team standing by, Helimeds remains your dedicated partner throughout your entire wellness transformation.
Helimeds (helimeds.com) has 108 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Showing 6 reviews with 1 star · Clear filters
cheri
You have a terrible product. It caused me terrible gastrointestinal problems, many visits to different doctors and multiple medications to get me “unclogged”, it took over a month to get me regulated. CAM
Bruce
Where is my order was sent to pharmacy a week ago????
Response from HelimedsJul 15, 2026
Hi Bruce, Our Care Team is reviewing your order and will contact you directly with an update as soon as possible. We take these concerns seriously and are working closely with our pharmacy partners to resolve any issues promptly. Your order and experience are important to us.
Dennis
Promised to sale glp1 at the same price and that was a lie. Price went up dramatically on second order.
Response from HelimedsMay 24, 2026
We’re sorry for the confusion and appreciate the chance to clarify. Your first order was placed under a heavily discounted introductory offer. That promotion was designed to make it easier for new patients to get started, but it was not the standard ongoing refill price. We understand how frustrating it can feel when a refill price is different from the initial promotional price, and we should always make that distinction as clear as possible. Our refill pricing reflects the medication, dosage, pharmacy fulfillment, provider review, and shipping costs involved. If there was any misunderstanding about the pricing shown to you, please reach out to our support team and we’ll be happy to review your case directly.
TJ
I trusted Helimeds with a 3‑month compound semaglutide plan and regret it. Despite taking the medication exactly as directed and making real changes to my eating habits, I didn’t lose a single pound. The dosing they provided was extremely low or non existent and clearly ineffective. I wouldn’t recommend them based on my experience. Previously used Goby meds and lost 50 lbs.
Response from HelimedsMay 22, 2026
We’re sorry to hear that your experience did not meet your expectations. We understand how disappointing it can feel when you are following a treatment plan and not seeing the progress you hoped for. At Helimeds, treatment plans are prescribed by licensed medical providers and fulfilled by licensed partner pharmacies. GLP-1 medications are typically started at lower doses for safety and tolerability, and individual results can vary based on many factors, including dosage stage, time on treatment, medical history, lifestyle changes, and metabolic response. That said, we take feedback like this seriously. If there is ever a concern about dosing, instructions, or medication received, our care team is available to review the case and help address it appropriately. We appreciate you sharing your feedback and wish you the best on your health journey.
Carol G.
I STILL haven’t received my order. It was shipped 2nd day air with FedEx on 1/27/26 and today is 2/1 and it hasnt arrived. I assume they are shipped 2nd day air to insure that the medicine is kept at a certain temperature. I do not want to inject something into my body that has been compromised! ESPECIALLY for what I paid!! Can someone help me get a new order shipped out?
Response from HelimedsFeb 2, 2026
We completely understand your concern. Shipping timelines across the country were disrupted due to recent severe winter storms, which grounded flights and stalled ground transit in several regions. As a result, FedEx services and locations have been significantly impacted. Our team is closely monitoring the situation and is ready to address any further concerns.
Brad W.
I’ve been using compounded Semaglutide from another company and switched based Helimeds awesome price point. What I received was basically injecting water. Even attempting to adjust the dosage there were absolutely no benefits of the Semaglutide. Appetite resumed in full force, no delayed gastric emptying, food noise was loud and clear. If you have ever taken a proper Semaglutide product you know what I am talking about. It’s a pharmacy issue. Spoke with customer service and after a month of back and forth there is nothing they can do about it. So Helimeds has a customer service that just cannot do much due to the pharmacy they choose to do business with. $600 for injectable water. Not cool.
Response from HelimedsJul 9, 2025
We’re truly sorry to hear about your experience and appreciate you taking the time to share your feedback. We take all concerns seriously and thoroughly investigated your case. Based on our findings, here’s why we remain confident in the quality of the medication you received: - The pharmacy is FDA-registered and follows strict quality and safety protocols. - All medications are routinely tested by an independent third-party lab for potency and purity. Other patients from the same batch have reported expected results, including strong appetite suppression and overall progress. We understand how frustrating it can be when a medication doesn’t meet your expectations—especially when you've had a different experience elsewhere. While we're limited in what we can offer once the pharmacy confirms product integrity, we did our best to offer a resolution and remain committed to patient satisfaction. Thank you again for your feedback — it helps us improve. — The Helimeds Team