The Kraft Heinz CompanyReviews of heinz.com

I've been purchasing Kraft Heinz Shake 'N Bake products for years recently, the boxes have been missing the plastic bags necessary to use the product and I've been using my own gallon plastic bags. When I complained, I as told that the bags have been eliminated to reduce plastic waste for environmental reasons and was advised to use a large plastic container. However, I don't think the elimination of plastic bags resulting in a savings by Kraft Heinz was passed on to customers as a price savings. I will look for other products going forward.

Ketchup really expensive switched to Aldi which is just as good

Their "Deliciouly Hot & Spicy, SPICY BBQ" sauce, has zero hints of spiciness, or hotness. A winter day in 40 below in Norway is hotter than this falsely advertised product. Who taste tested this? Fire them.

I have had several experiences of internally corroded Heinz soup cans, which renders the product unusable. I first found the problem in a can of their chicken soup. I wrote & complained to them & they apologised & sent me some vouchers. I had hoped that would be an end to it. However last week I found a can of mushroom soup, similarly corroded. Today, I had to open & dispose of, three further cans until I found one, which at least, looked to be ok. These were again, chicken x2 and a scotch broth. If all this is happening to just one person, how much of an issue is there on a national basis ? I have now lost all faith in the Heinz brand & will avoid there products from now on.

GLASS IN NO BAKE DESSERT On June 11, 2020 I prepared No Bake York Peppermint Patty for my family. I prepared it according to their instructions, all packages were sealed inside the box. I seved it that night and discovered it had glass in it. Two of my family members are hemophilias. I had a cut inside my mouth from the glass in mine, my other 2 family members spit it out before swallowing, and thank goodness because they both had glass in theirs. I notified their customer relations and spent 20 mins answering questions. I was asked to measure and email pictures of the glass which I did. I was then was asked to mail it to their lab which I did. I was told it would take 2 months to get the results. The results were inconclusive and then I was asked to do a survey. I performed all these tasks and in the end I was offered reimbursement for the product. Considering if the two hemophiliacs had swallowed the glass, I would have been planning 2 funerals. Trust me Kraft Heinz is not about families and quality control and customer relations. All they care about is the bottom line and how much money they can make. I will NEVER purchase another No Bake product from them or any other produc with the Kraft Heinz name either. They CANNOT be trusted and they DON'T care about their customers. I spent many days and nights feeling terrible about serving this to my family because of their hemophilia. I personally felt they should have offered something monetary considering it could have ended much differently.

They recently reformulated their salad dressing with frozen onions and it tastes terrible.

Jeg ble anbefalt Heinz Baked Beans på en nettside. Det skullle i Sverige være en tredjedel av prisen her i Norge. Kjøpte en boks sist jeg var i Sverige - betalte SEK 11.90 - ikke rasende billig spør du meg. Og ikke spesielt god heller synes jeg. Noen dager senere så jeg at boksen var hel rustet på den innvendige "sveisesømmen" - og andre steder også. Sikkert derfor den ikke var god tenker jeg. Boksen er stemplet med siste dato: 01.19, så den er ikke i nærheten av utgått dato. Jeg kjøper neppe Heinz Baked Beans igjen. Billigere gode tilsvarende produkter har innvendig forsegling av sveisesømmen (mot rust antar jeg), men det ser altså verdensleder Heinz seg ikke råd til å gjøre! Håper jeg overlever.

Har i mange år købt Heinz Ketchup og aldrig andet ... Men med deres opskruet priser har jeg prøvet en del andre tilsvarende produkter og fandt til min overraskelse ud af at i stedet for at skulle betale tæt på 40 kr for en flaske .. kunne jeg nøjes med ca 10 kr på et tilsvarende produkt med stort set samme smag og konsistens .. i Lidl Alle jeg har præsenteret for dette produkt har sagt .. ja tak :-) Branding er godt for et firma, men som forbruger skal man lige veje alternativerne :-)