Jose J P.
This order that I want to cancel
This order that I want to cancel. And I'm not able to do it online.
We understand the importance of education in making the best informed decisions to grow your business. Our customer care team is highly trained and experienced in all aspects of heat press application, vinyl cutting, sublimation printing and the varyin...
Heat Press Nation (heatpressnation.com) has 12 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Claim this listingPrint & Graphic Design · Anaheim, California
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Print & Graphic Design · Granada Hills, California
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Print & Graphic Design · Granada Hills, California
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Print & Graphic Design · Granada Hills, California
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Jose J P.
This order that I want to cancel. And I'm not able to do it online.
LVR
I understand I am slightly at fault for not contacting them before the return window - though I explained I am undergoing through pregnancy complications the very same reason why I couldn't contact them or even open my product. I was late by a week and a half and sent them pictures of a BRAND NEW unopened item and they showed zero compassion and suggested I sell it through offerup? The company wont lose much if I pay a return fee which I have no problem with but they are suggesting I sell it somewhere else regardless of my condition when they have a whole market for it. It was a $400+ order. ALSO I've purchased sublimation mugs from them before and the quality was horrible but I never even bothered with returning them or mentioning anything and just ate the cost of those that were sublimated with bumps and dirt. (I STILL HAVE THEM). Went with them because of the amount of outstanding customer support they advertise but I beg to differ. As far as product quality goes I can also say I've had better luck with mugs being shipped straight from China vs this company. I wont be coming back - and I know you dont need my business either.