HeaterreaderReviews of heaterreader.com

I purchased a home in another state, and I wanted to have access to the pool pumps, and heater remotely. The heater reader was just want I needed, without having to spend thousands of dollars on a pool automation system. During the self-installation, your technical support was very helpful. I would recommend this product for new and existing pools that do not have a built-in controller. The only thing I would change would be is an update to the ISO app. I would like to be able to turn on/ off different schedules, without having to deleting it and then adding it back again later. My pool is in another state, and when I'm not using it, I like to change the times of when the pumps run, to avoid running during peak electric rates, when I'm not there using the pool. over all I'm very happy with this product.

I've had the HeaterReader for several years now, and absolutely LOVE this device. At first I was a little skeptical that I needed it, but very quickly after starting to use it, I came to realize the convenience and capability it provides and the peace of mind I get from being able to know and control my pool's status from ANYWHERE! I used to have to physically walk out to the pool shed, activate the pool pump, turn on the heater, wait for it to fire up and confirm all is operational, etc. Now I simply look at my phone and use their intuitive, straightforward app and have all the info and control I need. We use our pool now so much more frequently because it's ready WHEN WE NEED IT TO BE! I can't recall how many times we've had to delay family pool party gatherings through the 18 years of pre-HeaterReader pool ownership because I didn't have the pool ready in time because of my work schedule keeping me from getting the heater on soon enough. Since owning the HeaterReader these past several years, we have now also several grand children so having the pool ready to go is a high priority! We don't stress over pool get-togethers because we know the pools status and can activate the system from anywhere (ie... on a motorcycle ride and we learn that the kids are coming over at dinner time that day.... we get the pool heater going remotely using our HeaterReader and we're ready for the entourage when we get home!). I will NEVER own a pool without a HeaterReader!! From the initial sales to recent support inquiries (for resetting my WiFi when a new system was installed at home), the staff at HeaterReader and top-notch, friendly, responsive and knowledgeable. Awesome product from a truly awesome company!

I have owned my heater reader since 2018.....been a God send to my system..... SO very glad I have had it! Does a great job.... and is a very very inexpensive way to not only control your heater but to also monitor your heater & pool system from your phone anywhere in the world!

We have owned our HeaterReader for 4 seasons and it has worked great for us! It's amazing to be able to control the pool temperature from my phone from anywhere. We will often wake up and kick on the heater so we will be ready to swim by early afternoon. It's great that we can do that from our bed rather than going outside to the back of the pool and pushing buttons on the heater. Not only that, it does a great job of scheduling when the pump runs and we also have on/off control of the pump. From a longevity standpoint, the unit has worked as well now then when we got it four years ago. It has been left out in the winter and we have only removed the connections. The unit itself has been totally fine out in the elements. I installed this myself and ended up having to make a support request. It was handled in a timely manner and I was able to get it installed and wired to the heater on my own. Over the four years, I've had two issues... One was when we got a mesh network. The HeaterReader lost connection here and there. Support helped me realize it was the mesh system that was the problem and when I connected it directly to our main router, everything was fixed. Last year, I was having trouble getting everything started. I reached out to customer service and they helped me a reset of the unit. That's all it took to work perfectly for the entire season. It's a great product with solid customer service. I also don't think there are many residential options that do this as well as HeaterReader especially considering the price point.