Lisa S.
SCAM
SCAM! This product is terrible! It was in pieces and torn up in in five minutes and my dog isn’t destructive. I sent a picture to Heartful Pets and they said they couldn’t replace or offer a refund.
Heartfulpets is listed under Pet Stores.
Heartfulpets (heartfulpets.com) has 12 customer reviews on Five Star Index, with an average rating of 1.0 out of 5.
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Lisa S.
SCAM! This product is terrible! It was in pieces and torn up in in five minutes and my dog isn’t destructive. I sent a picture to Heartful Pets and they said they couldn’t replace or offer a refund.
Scott F.
The indestructible dog toy was destroyed in 3 minutes. It was a total POS. No response from their customer support, and my negative review was not posted on their website reviews. Avoid these people and their expensive/false products at all costs.
KJELL L.
Scam! Scam! Lying comercial, just cheap China shit! Just China bots when you complaine, and we lost our money on cheap cheap lying bad quality.
Marcelline K.
Heartfelt pets advertised as US company. Ordered stuffed goose for my dog then order shows China accepted. I was charged International fee and a tip was added to order. This was not disclosed on the presentation. Shipping was originated Dec 12 and the site shows 10 days for receipt of order and 14 days for delivery. The tracking number was not recognized when I tried to determine delivery. The I received the tracking number showing delivered on front porch. Never received package on front porch as track 17 displayed. Would not get refund . Heartfelt pets said it showed as delivered.
Christine W.
Took almost a month to arrive, less than 5 mins for my 31lb Bernedoodle to rip the stuffing out of the small yellow duck. Absolutely a total waste of money.
Billiam T.
This company is a scam. I bought a pillow and the photo on the website looks nothing like what I relieved. I asked for a return/refund and they denied my request despite the item not looking like anything I bought.
Kelly W.
I ordered 3 items totaling $107 and received 2 out of 3 items. The items are shipping from China and take a long time to receive. I also ordered a non-personalized pair or doodle tennis shoes and wanted to exchange for a smaller size and they denied my request. I will never order from this company again. Poor customer service.
Paola A.
Ho ordinato un cuscinetto di natale che sulle foto sembrava molto carino. Mi è arrivata una roba di infima qualità stampata su una tela dozzinale. Pagato una fortuna per una baracca da pochi centesimi. Per di più ci hanno messo una vita a farmelo avere. l'azienda sul sito ha un indirizzo degli US e poi la merce viene spedita dalla Cina ...