Mary L.
the battery are dead already
the battery are dead already
Response from Hears Hearing & HearablesFeb 29, 2024
We reached out to you via email. If there is something wrong with the product we can exchange it!

We created Hears Hearing & Hearables to provide an easy accessible and affordable way to take care of the health of your ears and hearing. Hears Hearing & Hearables believes in transparency. Our providers and service support will help you with what you need. Our fee for service is available if you need anything above what customer service can help with. Professional support is available for a fee-for-service. Our professionals have agreed to the highest of standards of care in the field of hearing health. We pride ourselves on our care and also our products. We offer products that we believe are of the highest quality and will be useful to you or your loved ones. We have products that will clean your ears. Hears Hearing & Hearables has products to protect your hearing. We have musician hearing protection, hearing protection for those who love to go to music concerts and want to protect their hearing and protection for hunters and those who work in noise. We want to help parents get hearing protection for the young kids. Finally we carry all kinds of hearing products like over-the-counter hearing aids and so much more.
Hears Hearing & Hearables (hearshearingandhearables.com) has 751 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Mary L.
the battery are dead already
Response from Hears Hearing & HearablesFeb 29, 2024
We reached out to you via email. If there is something wrong with the product we can exchange it!
Jeff C.
Couldn't cancel
Response from Hears Hearing & HearablesFeb 23, 2024
Why couldn't you cancel? Sent you an email and you did not respond. You wrote a 5 star review for your product.
Lois S.
The hearing aid is not working.
Response from Hears Hearing & HearablesNov 5, 2023
We sent you the correct receiver you ordered. We are happy to try and help you fix your hearing aid. You may also consider going back to your clinic. Your review does not accurately represent us or what you have ordered from us or have asked us to do anything. We hope you will take down this review as it is unfair.
Marilyn C.
I expected to see the shipping chug before finalizing sale. If I’d known I was paying $12 shipping for a $6. Product I would have snorted my order. I am very unhappy to be surprised with that shipping charge.
Response from Hears Hearing & HearablesMar 17, 2023
In the check out it does show the cost of shipping before you confirm to buy. I am sorry but we believe in transparency and we can not ship for free. We don't bundle our products. We do a standard shipping at this point and everyone pays the same thing unless it can't fit into one of our click-ship bags. It saddens me that a person would give a horrible review for 12 dollars when you got what you wanted and in a timely manner. It also is sad that women like yoruself are so quick to hurt another women owned business. I wish you would be happy that we are selling these very inexpensive products to help you. People can thank you now that I will remove this product since it seems to make people more upset. Perhaps you can get these from your own clinic. Peace to you.
carolyn E.
Shipping took weeks not days. Only updated on ETA when I inquired. Shipping costs are way to high. If I had found somewhere else I would have gone there. I’d really like my money back.
Response from Hears Hearing & HearablesMar 8, 2023
We thought we were keeping you updated. We were waiting on Starkey retnention locks as we ran out and they sent the wrong pieces. I don't think it is fair to give us a one star as we did the best we could updating you and making sure Starkey sent the right product. Sorry about the shipping. It is a cost we can not absorb.