Henrietta S.
At this time I would give a low rating …
At this time I would give a low rating not because of their methods of teaching. From the workshops' attended the teaching sessions have been outstanding. What is disappointing I have had two different times scheduled to find out information about the VIP program with confirmation emails concerning my appointment by a phone call,only not to get the call based on a scheduled appointment. This does concern me regarding commitment on their part. Left messages and texted as instructed but no response.
Response from Hear and Play MusicJun 20, 2026
Hi Ms Henrietta, thanks so much for your review. In looking into your record, we've seen a couple past appointments from 2025 to this year, and they have all determined the program wasn't a right fit. As we say on the workshops, if you've spoken to us in the past, there is no need to book another appointment. Just keep enjoying the free workshops. As you've clearly enjoyed those, that would be the recommendation here. Our team is small and we simply cannot entertain repeat calls that have already led to past conclusions. However, we will make sure to check in as to why you weren't notified the call wouldn't commence (our apologies). Blessings to you in your musical endeavors.

