Healthypetz is listed under Pet Stores.
Healthypetz (healthypetz.com) has 219 customer reviews on Five Star Index, with an average rating of 1.1 out of 5.
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helen L.
Be careful, I wanted to try as a one-off but it subscribes you and you get bottles delivered every month at an extortionate price. I tried to cancel the subscription but ended up getting my bank to block them Customer service is non existent As for the product, it smells so strong my dog refused to eat her food with just 1 drop added
John G.
I have emailed this company twice now and still no reply, they put you into a subscription even although there is nothing in the order that suggest you are then try to repeatedly deduct money straight from your debit card. Stay well clear it’s a CON they don’t answer and don’t refund your monies either. STAY WELL CLEAR OF THIS COMPANY
Mr George S.
Once they get your bank details you’re hooked.started sending me the product which I did not subscribe to.sent about three or four e mails to stop subscription but got no reply.would not answer phone so ended up going to bank and ask them to stop paying subscription to healthy petz
Sandra J D.
SCAMMERS!!! They charge you and never send product!! The phone number is fake!!!
Douglas F.
Scamming Bastards AVOID !
MichTaela V.
The company state that they will respond to emails in 12 hours... I've been waiting since 6th June. They do not reply to ANY emails. They state 60 day money back guarantee but that's a scam to trick people into buying it. As with most things, it lulls you into a false sense of security. Absolute fraud of a company! I doubt that my review will appear on their website. It doesn't go directly on there, it's screened by a 3rd party site. If you want to try collagen for your dog, I'd look elsewhere as this stuff comes from somewhere remote... it takes ages to arrive! Definitely not the US!
Kevin A.
If I could give them negative star's it would be -5 star's. I didn't do my due diligence in research on this unscrupulous company and got sucked in to their scam. Just to place an order when you put your email address in, it automatically signs you up for a subscription. Even before you decide to order anything. So once you place an order you get recurring charges on your account. I did start giving the product to my 12ish year old lab. I really couldn't tell if it was working or not. He would sometimes chew on his feet to where they were raw, then lick them. But not all the time. About a month into the treatment he got really sick and ended up at the vet with fluid bill up in his chest and abdomen and that afternoon was put to sleep. Not saying that it was the product that I had purchased from this company that made him sick, but I have quit a bit left and may have it tested to see what it actually is. None the less, they sent me an email stating they are sending more product and once again billing my credit card for said product. I reach out to the Healty Petz, but didn't get a response. After a few days I received another 3 bottles. So I reached out to them again and stated I do not need this product as my dog passed away and I would like to send it back for a refund. They state that there is a 60 day return policy if unsatisfied. So they finally sent me an email stating if I were to send back the product for a refund I would have to pay shipping and duty taxes as I would be shipping it from the UK... I emailed them back and said " I am not in the UK, I live in the USA". They then proceeded to switch it around and stated it would have to be shipped back to the UK. I f I wanted just a refund ( which would be cheaper than the shipping and duty costs ) I could get a 50 percent refund... I said ,fine it's better than having to deal with this company again. That was yesterday July 28, 2026. Haven't gotten the refund as of yet. We will see... They will probably charge my account instead! Stay away from this company, they will rip you off....
ANGELA
DO NOT USE THIS COMPANY, SCAMMERS. Purchased one bottle after asking to cancel. Arrived leaking and looked unprofessional so wouldn't use. Still no response from company. They have now taken more money which is being sorted out by credit card company. DO NOT USE THEM. DISGUSTING COMPANY.
