Healthypetz is listed under Pet Stores.
Healthypetz (healthypetz.com) has 219 customer reviews on Five Star Index, with an average rating of 1.1 out of 5.
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Simon P.
I received my initial order and the product seemed to help my dogs itching, however, the second bottle delivered had a different label and had a very strong smell (I could smell it before opening the bottle). I have contacted customer service twice with no reply.
KIM W.
DON'T PURCHASE ANYTHING FROM THIS COMPANY- You will not receive your order and they will not respond to your emails. There is no phone number to contact them.
Merry N.
The communication is awful. I never hear back from them. There’s no phone number to call. I can’t get a tracking number. I think they just ripped me off. Been a very awful experience. I would never use this company again. I wish I had read the reviews before purchasing from this company. I’m going to do a report through the BBB and see if I can get my money back. No way to communicate with them. 😕
Connie W.
I placed an order on May 1st 2026 here it is May 10th still no order shows up I've tried tracking the order is not moving it doesn't even say where it's at or where it's been there's no telephone number I've left five emails nobody will return my email I don't know which site is the scam there's two or three different site they made it clear that there was one site that was a scam and they basically all look the same so I guess I'm out of my money like everybody else site says that it's coming from the US and it ships within 2 to 3 days from the factory so I should have already had it by now and somebody should have contacted me back with an email
Robin H.
Scam alert the stuff is garbage and they will then put you on a subscription plan. I ordered one bottle and just found my account debited for another one. They have not responded yet but giving them 2 days then will notify my bank of unauthorized payment. Too bad there is no zero stars. And yes it is made in China as they say it is not
Christi W.
I ordered a bottle of 3x collagen for my dog's inching and licking 2 weeks ago and I finally got it yesterday and it Is very cloudy and stinks. I've tried to contact them at Healthy Petz at the address on their site. Nothing! I'm not giving it to my dog like that. The return address on the package is like a personal address and from what I understood it's supposed to come from China but the address is Philadelphia, so I don't know what to believe. All I want is to be able to return it to them and get a refund of 39.98.. I have been trying to get a hold of these people ever since I was checking on the tracking asking him where it was. Has this been happening to other people?
Sandra H.
Do not deal with this company. The product actually made my dog vomit. Trying to cancel my order has been a big problem with no satisfactory resolution. I only wish that I had read the reviews before ordering.
Kassi J.
I would give zero stars if I could. I should have read reviews before purchasing. This company signs you up to a subscription service! Without consent mind you. Product came - had a very strong odour before even opening the package. Was led to believe package was coming from the UK. Its come from China. No batch number or anything on the bottle and just says 2 year expiry date. 2 years from when exactly.... Definitely a scam company. Ive thrown bottle straight in the bin as I Definitely wouldn't be confident in giving this to my dog.
