HealthypetzReviews of healthypetz.com

Never received the first order. And they have already charged me for a second order. Scam.

If I could leave a minus zero star i would,they have signed me up for a monthly subscription which I didn't sign up for and also have not returned contact from 5 emails sent, I have had to go to the extreme of putting a block on my credit card,do not use this company be warned.

I made a purchase as a guest one off only to find the company has subscribed me without my knowledge and continued to send me products and taking funds from my account. I sent numerous emails without a response from them. I requested to stop sending items and remove me from their subscriptions without any response. I contacted my bank which was absolutely amazing they removed the product token so this people could not continue to debit my account. Surprise surprise they sent me an email asking why i opened a chargeback on them. I responded by saying the lack of customer service and care. The fact that they didn’t respond to any of my numerous emails asking them to stop sending more products and stop charging my account to which they never responded. I then said that if anymore products are send or if they take any further funds from my account I would report them for fraud. I then requested again to be removed from their subscriptions immediately.

I wish that I had checked this product on Trustpilot before I ordered. I too, was tricked into a subscription. I tried emailing them but didn't receive an answer. The bottles I received do not list a country of origin or use by date. It looks completely different and has a black label and not pink and blue. They were not delivered by Australia Post as advertised but by a man in an ordinary car with no company details. The product has a disgusting smell. I won't be giving this to my dog. I would like to send it to a laboratory to test what is actually contains. I will be stopping payment through my bank.

Took over a month to get, no communication whatsoever. Bottle arrived from a random guy in Philadelphia. Label on the bottle looks handmade and no information anywhere about where it was made. I am not trusting this for my dog and not even going to try to get a refund hearing all these horror stories.

I ordered and after 60 days of nothing asked for a return of unused and refund. 6 emails and no response at all. Please don’t make the mistake I did. I will be filing a chargeback with my bank, wish me luck! DO NOT BUY FROM THIS COMPANY, SCAM!!!!

I made an order and mistakingly signed up for a subscription. The website was so confusing that when I tried to cancel subscription I ordered another product. Anyway I finally managed to cancel the subscription and have asked for a refund for the duplicated order. Guess what. I have received an email confirming the cancellation of subscription, followed by another email confirming despatch of the duplicate order. What a shambles. Haven't even received my orders to review the product.

Placed an order on 05.04.2026 they sent me a confirmation email with tracking number. I tried to track my purchase but stated the address is invalid. I tried to call the phone number listed on my credit card statement. Went straight to voicemail but voicemail was full could not leave a message. I will dispute my charge for this. Evidently it's a scam.