HealthypetzReviews of healthypetz.com

This company is a scam do not buy from them Like others still waiting for the product to come and have been added to a monthly subscription which I never applied for Have contacted my bank for help. Have sent numerous emails to this scam company with no reply’s Avoid !!!!!!!!

Steer clear of this fraudulent company being operated out of what is most likely China with conduits of foreign nationals in the USA- this "collagen" is NOT manufactured in the USA; tracked my order from start to finish, took almost 3 weeks, originated outside of the US-but didn't show WHERE it started just "export/import" no details UNTIL shipped within the US, when loaded/unloaded on plane, transferred to hub thru to delivery; delivery of bottles was in a white bubble envelope with return address as Kelly Chen, 1480 Howard St., Elk Grove, IL ( NOT a business obviously) I read the labels on each bottle- spelling and grammatical errors, NO mention of " WHERE" this is manufactured, expiration; a 5-year-old would have done a better job. Requested a refund three times, have not received ANY response much less a refund- No, I did not give this garbage poison to my dogs and any positive reviews you read are simply foreign nationals with pretend American names creating obviously fake reviews. If you pay close enough attention to the fact the reviews are so close to being identical in verbiage, generic names or just initials you'd have to be an idiot to miss the clues. I shouldn't have purchased this on the recommendation of someone who reads reviews but misses the small details that would have flagged me- he was just really trying so hard to find SOMETHING to help our pup. STAY AWAY from this, you're taking chances with your dog's health and life-

***SCAM ALERT*** This company is a total scam. If you order a bottle of their 'collagen' you will be signed up to a monthly subscription (without them making it clear that you are doing so) that is impossible to cancel. I cancelled all future order month by month until May 2029 only to find today that they are still taking over £25 from my account this month. However, in May 2026 after receiving a bottle I did not order, and not realising I had signed up to a monthly subscription, I emailed their support@healthypetz email address cancelling my subscription and they STILL did not cancel it. I have now had to block the subscription with my bank. I have emailed the company again today telling them I will report them to trading standards but I am sure it will have no effect. Incidentally, I am also not sure what the actual product is, all I know is that it made my dogs itching considerably worse! Please beware this company!

Healthy Petz® Premium Liquid Collagen (buy one, get one) Subtotal 59.99 Shipping 2.99 Tax 0 ? Total 62.98 This product was advertised on Facebook. It’s a collagen product for dogs. I ordered it with a subscription through SHOP (protects credit card information—but not name and mailing info) on May 8, 2026. The websites refund policy states that there is a 60 money back guarantee with no product return required. I received the product on May 22 and became suspicious that the it was not from the company represented on the website. The original order indicated USPS shipping method, but the tracking link in the order confirmation was from China. Once it arrived in the U.S. it was mailed USPS from Kelly Chen 480 Howard St, Elk Grove Village, IL 60007. That address is associated with other scam reports. I am very concerned that our pet was given one dose of this product. I was able to cancel the subscription and future charges, and received a confirmation email of the cancellation. However, I have had no response to 2 requests to refund the purchase. I have disputed the charge with my credit card company. I’m embarrassed that I have made three recent purchases where the products were misrepresented and from China. Of course interests were targeted through my FB feed. This may prove to be the price I pay for new consumer awareness skills. And I pray I have done no harm to my dog in the process. Here’s are my new purchase rules. Research companies fully before purchasing. You can search for reviews or complaints. Look beyond the website. For example, at Healthypetz try to find the vets they list that endorse the product. Look up the address of the company. The one that mine was shipped from looks like a private residence.

I ordered a bottle of their liquid collagen and waited longer than I expected to receive it. When I was notified that it had been shipped, I couldn't track it at first because I was not told the shipping company or number. Afterwards, I was notified I was on an automatic monthly order. Tried to contact them to cancel before shipping occurred but no acknowledgment so product came. Have sent numerous notifications to cancel future shipments but there is no reply or contact back from them. All documented, however. Even called credit card regarding refusing future payments.am waiting to see what happens later this month. Poor company to deal with.

Made the mistake of ordering the liquid collagen before reading the reviews! When I placed my order I noticed they had pre-ticked the sign up for subscription which can catch you out if you are only looking to try it as a one off. This company is based in the US but ships from China but mentions UK postage on the site, so quite misleading. Emailed the support team asking to cancel my order the same day it was placed as something just seemed dodgy but received no reply. Emailed several times after - No response whatsoever!! My order was shipped and arrived damaged and it smelt terrible. I was worried I had been signed up for an unauthorised subscription even though I had unticked the box and paid more for the order but as I had no response from the support team to confirm or deny this ended up going through my bank and getting them blocked from taking any further subscription money just in case. Do not order from this company, no customer support, poor quality product and just plain dodgy!

They are not a genuine company, they ignore all emails. I have had to get bank to stop payments

Bought one bottle hoping it would be the answer for my dog. I received an email from "Evelyn" saying I hadn't completed my order and here is the link to complete. I clicked on the link and it simply took me back to the page trying to get me ro subscribe. The payment has gone from my bank account for the one bottle, yet I have received 0 confirmation of my order, tracking, nothing. Scam and I'll be pursuing through my bank.