HealthypetzReviews of healthypetz.com

I have tried to stop a subscription to this company. I did not take out a subscription but find repeated bottles of liquid collagen for Dogs being delivered despite trying to cancel a non-existent subscription. Do not buy anything from this bogus company.

If I could give a minus score I would When I received the invoice for my order, I saw that subscription had been activated and not by me. I reached out immediately to have subscription cancelled. I reached many times by email and never, to this day have they responded. Yet they tried to send another order. I have repeatedly emailed and they refuse to respond. When the original order arrived i saw from the ingredients listed that there was bacon in it. This was not listed in the producer described. My dog is allergic all things pork. If it had been listed i would not have ordered it. my next step is to review with authorities to see what can be done, this company is bogus, unethical and fraudulent in their dealings

On a scale of 0-10, I think Healthypetz chances of improving are about -35. I ordered a pack of 5 bottles about four weeks ago, gave them credit card details and a delivery address. To date, No reply, not even an acknowledgement of sale. Can't get a reply from their so-called customer support team. It seems they have taken my money and don't seem to have any intention of living up to the deal. STAY AWAY from these scammers.

I agree with the above blogs. This company is a scam, and I paid them for a bottle plus 2 and never received it. I never got a tracking notice and now am unable to contact them as customer service is unavailable. A previous person noted that this was a Chinese supplier and I believe it. Since I placed this order via debit card, I have received 3 unauthorized hits to my bank account. Luckily, the fraud department was on top of it and shut my card off and emailed me to give me a heads up. The bad news is I was trying to use my card for a service, and it would not go through. I paid cash and went straight to my bank and was issued another card. I believe this is all related. I can't prove it, but you be the judge. Stay away from this outfit.

Never received my order of liquid collegan for my dog, charged £25 !!!! Nothing!....sent email, no response yet ! Then they were subscribing me !! Don't think so .....don't bother with this company! Not happy

Emailed this company to cancel further orders because I couldn't find anywhere to log in, and the website said they would get back to you within 12 hours. That was on the 16th. Waited to hear back from them. On the 22nd they took a payment from my bank so I emailed again, telling them if they sent their product it would be returned at their expense. Waited another couple of days. On the 24th I called my bank, made a complaint, and cancelled any further transactions. Won't get my business again!

Healthy Petz I believe is a scam and untrustworthy! I received notification my package was delivered by mail. I went to my mailbox to find the package ripped open and no bottle inside and the label address to me by Healthy Petz! I have emailed for a full reimbursement of my money and heard nothing. I can't find a number to call customer service! Absolutely unacceptable I'll tolerate $32 out of pocket. I advised everyone to stay away from Healthy Petz!

The website does not tell you the collagen is imported. It took 2 weeks to get here. The return address was from Kelly Chang, at an address in Illinois that belongs to IGT Services Inc, a third-party customs brokerage in Elk Grove, IL. On the IGT website, there is a page that states IGT is not associated with Kelly Chang and to "be advised that suspicious online activity has been identified as fraudulent, involving the unauthorized use of IGTs address and phone number as the scammer's contact information." IGT has filed reports with the USPO and the Elk Grove, IL, police. Additionally, I was automatically subscribed to future purchases without my authorization and had to go through at least 4 windows to cancel this subscription. I requested a refund by email exactly as laid out on the website. After a week and no response, I contacted my credit card company, and they canceled the charge. I have documentation of the above.