healthypaws.comReviews of healthypaws.com

I really appreciate this company. Over 6 years I've had a few claims, but my dog recently had a big emergency. Required one minor and major surgery at two different emergency vets. They covered everything that is stated in my policy. What a relief to us! The bills were large and we were so freaked out about the cost of everything. Healthy Paws to the rescue. Also, I'd like to add that I love everyone there I've ever talked to on the phone. So kind and they go above and beyond. How refreshing!

Over the past 8 years with Healthy Paws our dog developed two separate chronic diseases, and I'm up to claim number 37 with them right now. I have been treated with nothing but courtesy by the super helpful, friendly customer service people at Healthy Paws. They have paid us quickly every time, too. I can't get over what a great insurance experience this has been - and I wish it could be this easy with human insurance! The only thing that's tough is that the monthly cost has gotten really high. It's still been worthwhile for sure, but I don't know how they set their rates, so I don't know how much our next dog will cost to insure with them. No matter what, though, I'm really glad that we got this pet insurance, or our sweet old dog wouldn't have had the long and comfortable life he's had with us. We're very grateful to Healthy Paws for making that possible.

I have had Healthy Paws for many years for several dogs. They have covered 2 major surgeries - including one that cost about $8,000 - as well as a host of other issues that have come up. Their service was absolutely the best it can be - meaning they covered everything they should have and sent payments quickly.

I had Healthy Paws for about 8 years, in which they raised my rates the last 5, and although they say they cover Emergencies, they didn't cover mine. I have the paperwork from the Vet that says Emergency and they refused to cover it. Just the standard Insurance company, in which there are no good ones.

Our Labrador Joss injured himself and was paralyzed all of the sudden, he was diagnosed with a slipped disc and had to have emergency surgery. After a long stay at the hospital he is home and is expected to fully recover. Having healthy paws for pet insurance was such a relief as they covered all the costs. The claim processing was very quick and hassle free.

Healthy Paws is reliable and efficient. Claims are completed within two days with a check in the mail. Thank you for the amazing coverage and follow up emails. If I could give Healthy Paws 100 stars I would!

The good news is Healthy Paws does make claim submission easy, they process claims quickly and customer service representatives are helpful and always nice. The bad news is they NEVER pay for veterinarian exams, even if it is an emergency visit, or follow-up illness visit. That is bad news for me as my pet will require monthly follow-up visits for about a year as she recovers from Blastomycosis. I did read their benefits carefully before signing on, but thought the excluded "veterinary exams" meant wellness exams - not so. I cannot change companies now because this will be an existing condition, so I'm stuck. They also charge a deductible, then only pay 80% of eligible fees. I hope this helps you be better informed than I.

Two paws up for this company!! Our 10 month old German Shepherd was very sick with a respiratory issue and hospitalized for 3 days. We paid the emergency vet bill upfront then submitted the invoice to Healthy Paws. Within 2 weeks we received a check for the amount agreed upon within our selected coverage plan. It was all done online with no hassle or confusion. Their website is easy to use and the correspondence was great. The staff at healthy paws even checked in on our pup a few days later to make sure he was feeling better. I have recommended them to all my fellow pet lovers! We are grateful we selected Healthy Paws for our boy, Jax!